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tim_o_boy

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    Tim Real
  1. tim_o_boy

    Cart loses products seemingly randomly

    Thanks for your help a123! I'll investigate everything you've suggested.
  2. tim_o_boy

    Cart loses products seemingly randomly

    Thanks for your replies! From the start I began customising the system myself, taking all required elements from updates that my Frankenstein version required - mainly security related. Apart from this one strange quirk it works perfectly and processes around 20k orders a year without incident. So I know some of you will be reluctant to offer any ideas as you have no idea of my code changes. All I can say is the coding of the cart is fundamentally what you work with. My changes are mainly UX related. So really I was just looking for pointers and ideally someone who may have seen the same problem. The obvious thing is a problem with sessions but I'm not sure where, given the rare occurrence of it. BTW, my partner who occasionally takes orders over the phone has had this happen to her too, so we can forget user error.
  3. Our shop has been happily running for around 13 years without many problems. However, occasionally products disappear from the cart as a customer goes around the site. This can be all the products in the cart or just one or two. I've had a good search around but can't find anything quite like this. As it's seemingly random I can't reproduce it either. Just looking for any ideas if possible?
  4. tim_o_boy

    Protx Direct v2.22

    Thanks Tom. Since posting we've actually had a customer pay through 3D-Secure so I now know it definitely works. I'll look into getting one of our cards registered for 3D tomorrow so I can test fully. And a big thanks to those of you who have worked so hard on this contribution.
  5. tim_o_boy

    Protx Direct v2.22

    Using this updated contribution I've had 3D-Secure working pointing at Protx's test server and have now switched it to my live site and the live server. Everything seems to be doing what it should, but I have no way of testing a live 3D transaction because my personal Maestro card goes through without invoking the 3D testing in the iframe. So the card goes through and I get the result that it's not part of the scheme (yellow flag). So how do you test fully if you don't have a card that's part of the scheme?
  6. tim_o_boy

    Protx Server Contribution?

    Thanks Tom. Yeah, reading more about it, Server isn't needed and Form will do the trick. May well get back to you on the offer of help over 3D-Secure in the Direct contrib.
  7. tim_o_boy

    Protx Server Contribution?

    As far as I can see from Prtox's website Server is very much a different product from form or Direct - Protx Products My reason to use Server (or Form) at this point is that I've been using Direct on our site for a few years and now need to upgrade to allow 3D-Secure checking before the July 1st deadline when UK Maestro cards will no longer be allowed without it. As I'm struggling to make my site work with the 4.4 version of Direct contrib (specifically kicking off the 3D-Scure checking - everything else works), I need to put Server or Form in place as a temporary measure to continue taking orders. Just to give a little more background as I know you're involved with the Direct contrib, I run a heavily modified version of osC so it's not just a case of plugging in this contrib. And when I say modified, I don't mean with lots of contribs added - the cart has been altered radically using our own code. So I guess I should just use Form for now?
  8. tim_o_boy

    Protx Server Contribution?

    I'm looking for a contribution that will allow me to interface with Protx's VSP Server product. There's a contribution for Protx's other 2 products (Form and Direct), but I can't find one for Server. Is it possible that the contrib for Form also works with Server? TIA
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