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herveg

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    Herve

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  1. Hello everybody, I installed the contribution CCGV(trad) taht is working almost perfectly (http://www.oscommerce.com/community/contributions,4135) Only one problem taht I can´t solve yet: A customer buys a gift voucher for example for 10€. Then he wants to send it per mail to a friend. If he tries to send exactly the balance amount (here 10€ for our example), he get the same error than if he would have tried to send "more" than his voucher balance. If he sends 9.99€, it works. But exactly 10€ : Error Does someone knows this problem and how to solve it ? Thanks for helping me ! Hervé
  2. And now, I will help a lot o people....! I found the solution and that nothing with code or something technical to do ! The problem is : - When you create a new voucher in the catalog, important ist NOT to create a product begining with "GIFT" as a prodcut name ! >> Important is the "Product models" Field ! here you have to write something begining with GIFT We just read to fast.... ;-)
  3. For the problem of Voucher not appearing in the queue ... I have some bad news. I found 2 members that never found the solution to the problem ! I tried to install every files new (no edit > just upload), run the sql-file new.... same problem.... I am now using a Work around. When a customer buy a voucher, I check for the payment then I send a voucher though the admin. It works but there are 2 convenients : - If the cusotmer pays with credit card or paypal he doesn' t get its voucher Immediately. He has to wait that I send him a voucher for the same amount. - The cusotmer has to redeem the voucher that I send through the admin. It´s not good but it´s the only solution I found untill now solong the vouchers don´t appear in the release queue. If someone knows the solution, many thanks for helping ! Hervé
  4. Yes I run the SQL-file. If Nobody knows, I would intall my Backup-version on my server and start again. But as I said, I didn´t edit my files. I just upload every file as they are in the last package. If I go in my SQL-DB, there is a table and a File I should check ? I saw that the coupon is not in the "queue"-table....
  5. Hello, first time on your Forum. I wish you all the best for this chritsmas time and for 2008. 3 Days ago I installed the CCGV(trad) contribution. Because it´s the first contribution I install, I just upload avery files of the contribution as well as the ones for the french translation. Everything is working fine. The only thing that doesn't work is that after a cutomer bought a coupon (GIFT25 for example) it doesn´t appear in the queue for the admin. I saw that a lot a person already experienced this problem but I couldn´t fin the solution. Does someone knows where the problem is ? Thanks a lot ! Hervé
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