pete2007

Thank you for your replies. I have found out the cause of the problem, the DNS settings weren't set up correctly, this must have changed after my host reverted the changes back. However I will still take all your advice onboard to improve the overall speed of our website. Thanks again, Pete

Update: I've just done a search on Google PageSpeed Insights and on desktop we have a score of 73, but interestingly we only have a score of 58 for mobile (which we are also having loading issues for) There are a few issues with large images which I can resolve, but the the treemap indicates the following: ext/jquery/jquery-1.11.1.min.js 93.5 KiB 49.4 KiB https://www.paypalobjects.com/muse/muse.js 64.1 KiB 22.3 KiB https://ssl.google-analytics.com/ga.js 45.2 KiB 13.7 KiB /store/osc/ext/jquery/jcarousel.js 20.0 KiB 16.2 KiB https://cdn.ywxi.net/js/1.js 18.4 KiB 10.5 KiB Do you think its the jquery which is causing the problems? Thanks, Pete

Thank you for your replies. We have done lots of tests, GTMetrix shows the site as B rating. I've scanned the site for malware using sucuri.net and its all clear/and not blacklisted. Regarding Jack's Database Optimizer addon, can I backup the current database then use this addon? then if anymore issues arise could I then upload the original database? Thanks again, Pete

Thank you for your replies. I've come to a conclusion that it maybe an issue with the database. When I try to access admin I have to refresh the page several times just to get access, but sometimes an error comes up saying 'cannot access to the database' If I change the password to the database, are these the only places I need to update on the server? /includes/configure.php /admin/includes/configure.php Thanks, Pete

Hello, Has anyone managed to intergrate Royal Mail Click and Drop into Oscommerce software? Thank you in advance.

A month or so ago the main website on our server was closed down (no longer needed) so we asked our host to make our other website (which uses v2.3.4) primary on our account, however they attempted to do this and had lots of problems so they reverted back the changes. But now we are experiencing lots of loading issues: Desktop: Which is connected via ethernet cable, occasionally I have to refresh the page a few times to bring up the website (so not that bad) Laptop: Wifi connected, is worse, needs to be refreshed alot of the time, but still brings up the site. Phone: My iphone 8 with wifi works fine, but using my data its very temperamental, most of the time the site doesn't load up at all, but sometimes it does. I have spoken to my host about this many times and they have tryed lots of different things to fix the problem, but they have now basically said that as they cannot see the problems themselves they cannot troubleshoot. Overall we've had about 10-15 customers contact us over the month who are also having the same issues, alot of them are using newer phones. However we have noticed that by resetting the internet settings on their device will give the customer access but only for a few hours then the website won't be accessible again. We have tried all the usual things such as removing cookie/caches, clearing internet settings, spoken to our ISP and tried lots of things they suggest, removed any bars/restrictions from the network provider, etc but we cannot find a permanent fix. I was starting to wonder if its something to do with the age of the software? Has anyone else had any issues recently with using v2.3.4? Any help or advice would be most appreciated, thank you in advance. Pete

I don't suppose you have a demo of the back-end yet, or will this be released shortly? thanks

One of the most important factors we hope the new version has is speed to process an order and stock updating 😁

This is great news! We've been waiting for the new version for several years now, we almost moved to a different platform... We have worked with Holbi several times over the years, they actually built our amazing template 👍 I have many questions, but the most important, will all/most modules that run on osc v2.3.4 work on the new v4 when released? Thanks, Pete

Thank you Burt, your advice is most appreciated as always.

Hi Burt, thank you for your reply, here is the email:

V2.3.4 Hello, I've just received an email to say that there is a clickjacking vulnerability for the account_password.php page. Is this something I should be worried about and if so what action can I take? Thank you in advance.

Thank you Jack once again, most appreciated.

Hi Jack, Thank you for your reply. All I was trying to do is add the recaptcha to the returning customer login section, isn't worth installing here? I thought it may prevent any brute force attempts etc.. We already have the recaptcha inside the register an account page. Thanks, Pete

Hi Jack, Thank you for your reply. I think you installed the honey pot addon for us? How can we use it for the login form or does this work instantly? Thanks, Pete