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    lori garcia
  1. Do not deal with Template Monster. Bought a template, and was not sent the code. Asked twice and finally they sent the actual programmers directory of the code (didn't match the instructions of installing, so had major problem). Was told the template could be edited within Dreamweaver, and that was untrue. Tried getting on their chat line and the people were very COLD and wouldn't answer the questions I asked. They would then disconnect without even telling me. Tried to get back on and they replied no operators available. I believe they were purposely doing this. Got on chat line through another angle (anonymously) and miraculously the same operator came on. Still didn't answer my questions. I then asked for a refund that day and was refused by Paul Krokowsky. I will never deal with Monster Template again. They should be held accountable for their company. If you're reading this, beware of them. They should not be in business!!!!!!!!!