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osCommerce

The e-commerce.

kellystee

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Everything posted by kellystee

  1. Quick question: I wanted to change the names of some of the shipping methods just slightly (as far as what a customer sees on the page). When I changed domestic method, I have no issues. If I change an international method name, the method disappears as a selection for customers to choose from. How can I accomplish my task?
  2. Same here! Around November it seems PayPal started crawling. I thought it was due to the holidays, however, even now, it just continues to be so slow. Logging in is dreadful. I typically login and then go do something else and then I have to remember to do the refund before I get logged out again. Drives us nuts. I thought it might possibly be due to our account size? We do a very large number of transactions through PayPal, but I noticed the same delays with our personal PayPal account too. Thanks for the post! Kelly
  3. Due to the large number of orders we are doing now, it is becoming VERY tedious to login to PayPal and do refunds. Does anyone know if there is a way to do this from our admin panel? It wouldn't be AS BAD, but PayPal logs you out after about 5 minutes. . .so it's constantly logging us out. Any help would be greatly appreciated. I've spent about 30 minutes looking for any threads related to the same issue. Also, one more thing. . .eChecks. . .also driving us crazy. At one point, when the check would clear, it seemed the status on the order was automatically getting updated from "Pending Payment" to "Ready for Shipment", however, now we have to do this manually. Did we break it or was I dreaming that this was happening? Is there a way to automate this? Any help would be greatly appreciated.
  4. Okay, apologies if this is a stupid question. . . Are you able to pay with PayPal funds when using PayPal Express? Or can you only pay via credit card? Kelly
  5. Our PayPal confirmation emails are looking a little different these days. Anyone else experiencing this? It doesn't seem to be causing any problems with checkout, just my Outlook rules. I just thought I would ask in case someone else has identified an issue with the change. Thanks! Kelly
  6. Oops, it was for Brian. Sorry. I'm pretty brain dead today too!
  7. Thanks, Brian! One more question. . .there is this section of the code: function after_process() { global $insert_id; tep_db_query("update ".TABLE_ORDERS_STATUS_HISTORY. " set comments = concat(if(trim(comments) != '', concat(trim(comments), '\n'), ''), 'Transaction ID: ".$this->trans_id."\nPayment Type: ".$this->payment_type."\nPayment Status: ".$this->payment_status.($this->avs != 'N/A' ? "\nAVS Code: ".$this->avs."\nCVV2 Code: ".$this->cvv2 : '')."') where orders_id = ".$insert_id); } And it inserts information into the Comments section of the order. I commented the section out, but customers were then getting crazy errors. This probably makes sense to someone that can actually read code (that's not me). I want to just not have the information written to the Comments section. How would I do this? Can I just take out lines 3 and 4? Would that then fix my crazy error issue? (Customers are saying they don't get a "Transaction Completed" message. Then I would get this: function after_process() { global $insert_id;} Kelly
  8. Okay, the module totally works for us and has been working for a couple of months (thank you!!). One thing, the "Order Description" in the PayPal Notification e-mail says something like this: Order placed on August 19, 2007, 9:05 pm by Christine Smith (ID: 9878) We would like it to reference the orders_id. What code would we add to do this? We know very little php. Thanks in advance! Kelly
  9. Hi, Steve. Thanks for the contrib. It's as awesome as all other posters have stated. I'm having one issue that others have had. . .my default country is United States, but when the page first pops up, the state is still a text box. If I then change the country to be Candad, the drop down box appears and then changing it back to United States also displays the state drop-down. The issue is on the initial load. I read through the whole thread. I'm getting no page errors. Also the refresh code is in place. I do have PWA installed as well as STS. Not sure if the issue has to do with either of those? Any help you can provide would be awesome. Kelly
  10. Just a quick question as I've searched and searched but can't find the answer. Is it bad to have the "Held Orders" contrib installed along with PayPal IPN? It all seems to be working, but just thought I would ask.
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