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johnnie

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Everything posted by johnnie

  1. johnnie

    HSBC secure-epayment module

    Funny, this one popped up on me last week. I had mine set to AUTH. And it appeared to be processing CC transactions ok. Then my client contacted me and said she was having to manually do something within the HSBC admin to get the money into her account. After a few calls to the HSBC support people it appears that it needed to be set to CAPTURE. Have just done this though my client hasn't yet had a HSBC payment through her site yet to prove she no longer needs to do the manual thing. As to what AUTH or CAPTURE means.. Sorry don't know. But I'd set to CAPTURE. Hope that helps J
  2. johnnie

    HSBC secure-epayment module

    After adding 5 years to my life in the 2 weeks it took me to sort this I sorta understand your frustration. By no means an expert but having been there... The "hacking attempt" error is the only error message you seem to get and covers may issues.... so quite unhelpful. Having read all 50 pages (several times) I managed to get it going (phew). It would be really good if someone/several people could take all the really useful advice in the 50 pages and produce some installation instructions - it would be really helpful. From memory (Oh I thought I'd put this behind me :'( - You are using a SSL certificate aren't you? Even needed in Test mode. Shared cert is ok - but you must connect with SSL. - The hash is being generated correctly? You do have all the files in the right directories? There are certain files needed in your hosting server too - that work together to create the hash. - The hash key provided by HSBC is correct? Several people here found that the issue was an incorrectly supplied hash key from HSBC (how incompetent and frustrating!!!!) - When you do get to the HSBC screen - ignore the test 41111.. CC number - you need to use a real credit card number - Your test transaction in "test mode" needs to be under £1.00 sterling for it to work I think there is some good threads around page 42 (from memory) Good luck Johnnie
  3. johnnie

    HSBC secure-epayment module

    My client was just spoken to HSBC about the browser timing out. They advised her that the error is due to Cookies and Temp files on her computer. She deleted all the cookies and temp files and then could get through to the card details screen. She said to them she was very concerned about this as she could potentially lose lots of custom from this error. They said it is nothing to do with HSBC or their servers and that it is down to everyone;'e individual computer!!! They said it is common with any secure payment website and not just theirs! Is there any basis to this? I've searched through the postings here but I've not seen anything related to this type of problem. Anyone experienced this?? John
  4. johnnie

    HSBC secure-epayment module

    Now having got the hash working. The HSBC screen is loading really slowly. Even the HSBC logo takes 10-20secs to load. Sometimes, the page load just times out. Is this typical in test mode? Are test transactions bottom of the priority for processing on the HSBC server? Production isn't like this is it???? My client is very unimpressed! This may not be related but using the Downhome interface I have set this field to AUTH. >>>> Transaction Type- Transaction type to use for the hsbc service Auth or Capture >>>> What is this for? A longshot but anything to do with my problem? More wine needed! John
  5. Now having got the hash working. The HSBC screen is loading really slowly. Even the HSBC logo takes 10-20secs to load. Sometimes, the page load just times out. Is this typical in test mode? Are test transactions bottom of the priority for processing on the HSBC server? Production isn't like this is it???? My client is very unimpressed! This may not be related but using the Downhome interface I have set this field to AUTH. >>>> Transaction Type- Transaction type to use for the hsbc service Auth or Capture >>>> What is this for? A longshot but anything to do with my problem? More wine needed! John
  6. johnnie

    HSBC secure-epayment module

    HA. Our posts just past each other there! Just have to say i've cracked it and have processed an order! Of course the Fraudshield error was because I wasn't using a real CC number (even in test mode). I am now going to treat myself to a very, very large glass of wine! :lol: John
  7. johnnie

    HSBC secure-epayment module

    Hi Andrew No reply from the author :-( But I've just managed to solve the problem. I "removed" then "installed" the Downhome module in the OSc payment module admin. Add the field names magically appeared! I *think* it might be because I copied over the new HSBC files from DownHome over the top of the v3.o contrib files - without going thru the proper unistall and install process. Now getting the HSBC page [HORRAY!!!] but the page is soooooo sloooooow. Its timing out on Firefox thou just got the page on IE7 - but getting the "Fraudshield error" returned. (and the transaction is for less than £1.00) More searching of this forum I think :-" Next time a client asks me to do a job and mentions HSBC I'll run a mile! good luck John
  8. johnnie

    HSBC secure-epayment module

    Having read, I think, nearly all 50 odd pages of this forum. I actually got the HSBC v3.0 module working. (Thanks everyone - long after you have left your probs behind someone s reading :-) And then the HSBC module stopped working and back to "hacking attempt". And guess what - the hosting company moved the account to another server (before the servee keeled over). But its not working. *I think* its due to the lack of the files in the /usr/bin the host needs to have installed. Anyway. I thought I'd try the DownHome HSBC module as mhash is installed on the (new) server. But when I installed and went to config the module through the Admin. Not all the fields in the admin panel have titles to say what the boxes are for!!!! eg for the Storse ID and the Hash? Is there a support forum for this module? (Have already emailed the author direct) John
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