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zefeena

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Everything posted by zefeena

  1. zefeena

    Emails not sending

    My emails do not go out to customers. None! they do not get confirmation, reset password, nothing it seems. I presume this is my settings. But I have tried different configurations randomly and still no joy. I have emails: orders@domain and info@domain. both have forwarders set up to go to my aol email. I get nothing! I just tried to send an email from my aol account to orders@domain and info@domain and both went through and were forwarded to my aol account, so I presume I still have something wrong somewhere on my website and that its not a host problem. Can someone, tell me how I determine what settings I need to match my host, and where to change them, and what to? I've tolerated this issue for about 2 years and I get endless emails (to my aol address), from customers, asking for the password reset, order update etc, which is all wasted energy I can manage without if my emails work as they should. Thank you
  2. zefeena

    Emails not sending

    I tried making the email_test file, but it threw up errors, so I presume I didn't edit it correctly. I didn't really understand, what I was supposed to do with the file! Never mind, I think I'll give it up for the moment. thanks everyone for trying.
  3. zefeena

    Emails not sending

    Where do I put this script? is it a file I create, in which case, what do I call it and where do I put it? thank you
  4. zefeena

    Emails not sending

    I honestly don't think its ever worked since I changed hosts. They were restricting my emails, but I told them I need at least 100 per hour (or I'm going!), and they assured me they had updated it, but I have placed a couple of orders to myself and not had any emails.
  5. zefeena

    Emails not sending

    mine is a little different:
  6. zefeena

    Emails not sending

    I have managed to check the email. I can send one from 'orders@domain'. I think the problem may be in the my store. So do I need orders@ domain email for first and second email, and can the Send extra order emails be my aol email? thanks
  7. zefeena

    Emails not sending

    I can't see where I log onto my email to be honest. and apparently using V2.3.4 bootstrap. I was using smtp, but currently its set to sendmail, though it made no difference.
  8. zefeena

    [CONTRIBUTION] Sloppy Words Cleaner

    Okay, thank you. I have seen the hooks folder. I have managed to find a copy of the sloppy cleaner from before 2015 (my website was created in April 2015), and so I am going to have a go at removing the install. then I will may try the new install. I'm just more concerned bout ridding my customer of 'errors' as I think its affecting sales.
  9. zefeena

    [CONTRIBUTION] Sloppy Words Cleaner

    additionally, how do I uninstall the original sloppy word cleaner, as I can't find a record of the install, I would normally work backwards reversing the install I presume?
  10. zefeena

    [CONTRIBUTION] Sloppy Words Cleaner

    I just didn't think I had the right version as it says install from admin/modules /store, but I don't have a'store' section, or will a full install create one? Do I have to unintall the old version first? Sorry! I'm so rusty, I haven't done any add ons for ages.
  11. zefeena

    [CONTRIBUTION] Sloppy Words Cleaner

    I'm a bit confused. Should I just be making the manual changes? I notice the latest install works from the admin/modules, but my website is too old to work that way. If I just make the manual changes will that be okay (think I can about manage to follow that!)
  12. Hi, My site is throwing up a lot of errors when someone tries to register,. I don't think its actually stopping them register (because plenty have), and I think this error may have been going on for years, and I never realised! However, it is clearly putting off a few people, so can anyone talk me through how to 'repair it'. I have the sloppy word cleaner installed, which doesn't seem to work half the time anyway, as customers Paypal address with all its errors gets dragged over as a shipping address 'uncleaned'. thank you
  13. zefeena

    Errors when customer registers

    Fabulous! I will give it a go, thank you
  14. zefeena

    Errors when customer registers

    Can I just clarify! do I need to use V3.11 of sloppy words cleaner, and will that work okay with my rather outdated V2.3.4 Oscommerce? I haven't done any coding for years and I'm rather terrified of messing everything up! thanks
  15. zefeena

    [CONTRIBUTION] Sloppy Words Cleaner

    Hi, I'm running a really old version of oscommerce, I believe it to be : v2.3.4 bootstrap and recently customers have complained about a lot of errors being thrown up when they try to create an account. Is there an easy fix? thanks
  16. zefeena

    Errors when customer registers

    Hi, There is no updates. I basically need to start again, but I do not have the time or ability at the moment, so just need to fix this one. Can I just remove the 'sloppy word cleaner'. version as per my signature, as far as I know: v2.3.4 bootstrap
  17. zefeena

    New customers - injected?

    I've had the same problem and my website is soooooo old, I don't think recaptcha or anything was invented! Can you tell me which files make reference to the filename so if I rename it, it doesn't mess the job up? thanks
  18. zefeena

    Can't access my database

    this is not really an oscommerce problem, but its driving me mad! I can access my cpanel fine when I go to the 'link' on my Mac, but when I try to access phpmyadmin , I get a screen, and my autofill password doesn't seem to be the right one. If I input www.mydomain/cpanel, I get the little bit of writing instead, and don't even get the option to enter a password. I've been asking my host, and getting no real help. They say they can access it! And I need to 'remember' my login etc, and clear my cache and use another browser. I have no clue what my login and password is. (I've accessed 'database' through panel and 'added a user', but that doesn't seem to work. Any ideas? I need some way to get at my orders to manually edit them when there are returns. thank you Merry Christmas & A happy New Year
  19. zefeena

    Can't access my database

    Brilliant thank you
  20. zefeena

    Site not secure ??

    Hi, I have definitely got SSL on my website, and when I am on my admin interface the little padlock shows in the browser. However, it doesn't show on the shop - fair enough, it doesn't need to be a secret! But once a person logs in, it still doesn't show the padlock, but oddly if you go to checkup, it kind of flashes up for a millisecond, then goes away, and also the actual address in the browser starts Https (when logged in). Are the customers on a secure page? or is the lack of padlock (regardless of the https in browser), indicative that the page is not secure? and is this something on my hosts side, or something I've got set up wrong? Personally I really don't see why it matters, as I do not take any payments on the site (redirected to Paypal/worldpay hosted pages), but people care, so I guess I should! Any ideas please? ( please use minimal tech speak, I've neglected by website for years and its on an old version, which according to my website is V2.3.4). Thank you
  21. zefeena

    PayPal fee changes

    I might have to look at stripe. I added Worldpay, but I still find more people press the paypal button! Worldpay charge me a fee for all this secure pay thing, which is a complete con, as they host the payment pages. I checked into it, and there is no reason for me to have to pay it or have the 'secure' pay bit, but they won't budge, and when I said Paypal doesn't make me pay it - they just said they can't speak for other providers!
  22. zefeena

    PayPal Credit option

    Hi, I have the paypal option on my site, but notice they also now offer a 'credit' option. They don't show an option on their site to use this with oscommerce, but I wondered if anyone had managed to integrate it?
  23. zefeena

    PayPal Credit option

    I never had any contact from them. I just noticed that they were offering it on ebay checkout, and offering 4 months interest free credit to those spending over £100. I thought it might encourage customers to buy from me instead of ebay (but paypal obviously has other ideas!). lol
  24. zefeena

    PayPal Credit option

    Hi, No its not a credit card option. Its a finance facility offered by paypal (buy now pay later). The normal paypal link will just allow customers to use a debit or credit card, The credit option only takes a percentage as a first payment, then allows them to pay the rest in instalments eg: https://www.paypal.com/uk/webapps/mpp/paypal-virtual-credit https://www.paypal.com/us/smarthelp/article/how-can-i-add-paypal-credit-banners-to-my-website-faq3107
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