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zefeena

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Everything posted by zefeena

  1. Hi, Yes, they have a model number and it is unique to each item. I used the EP with my current website, but the more recent add on seemed different and it was with the latest install. I did not run an SQL when I installed this one, though i'm certain I did last time, but it was a while ago.
  2. Okay, I see now that it didn't add some of my items as they were categories without products. I added a couple of products to the empty category and it did download. I then duplicated a couple of those products, changing the product number, and re-uploaded. the new stuff did not show! It will not download categories that have no products - that i can live with additional products added to a category don't upload - that makes the add-on pretty useless! starting to give up now1 maybe it is not compatible with the latest install? I used EP_V2_77a any help would be appreciated
  3. Hi, I have installed this on a new install. very few mods. I am having the same problem as RMD27, it would appear that is only downloading and uploading the first line of my database. So my spreadsheet shows the headers and then one row. If I add further rows they do not show. If I add extra categories/products manually and then download using EP, i still only get one row! I note the suggestion above about MB but i have no idea what/where i would look to see if this was my problem, and I have made so few changes to the installation I certainly haven't been deleting code. Any ideas?
  4. Hi, Can anyone help please. I've just set up a new install and added the store mode (only add on so far). I have currently set it to 'closed', and if you add the product to cart and choose checkout you go nowhere - all correct. However, if you press the yellow tab 'paypal express, you can checkout! The paypal express has been the bain of my life on my other website, and paypal overides my shipping addresses on that one, so i'm thinking this will do the same. On my old site, my only remedy was to make the express button invisible so no-one pressed it! Because the paypal express module is pre-loaded on the new install I cannot believe that there is not a solution to the problem to prevent people checking out - or is it that the store mode is simply not compatible with paypal express? I do find closing the checkout when necessary totally essential and really feel this option should be pre-installed anyway - I cannot live without it!! site is www.corsetmaking.co.uk Thank you - and Happy New Year Kellie
  5. zefeena

    Prohibiting Shipping to States/Countries

    @@Jack_mcs Thank you for the info. I would like to allow my existing customers to remain, and that doesn't seem viable with these options, so it would mean upsetting a few people! I'll wander through the contributions and see if there is any way around it! @@14steve14 - yes I use the RM shipping and that works fine. The problem is if an order is over 2kg it may have to go via courier. I recently sent an order to Korea (Rep) and it was stopped by customs who want Tariff codes for each item. There was over 40 different items! The codes are difficult to figure what goes with what. E.g - you get in the section for Textiles and there is a different code for embroidery fabric, and for nylon and for cotton, etc. My fabrics are often mixed fibres, sometimes I don't even know what composition they are so its impossible to know what Tarrif code it is - and i'll be damned if I know why the hell it makes any difference to customs! In the end I gave up and they returned the package too me. It seemed that had I done the codes customs would have charged ME for exporting - sod that I pay enough tax for things coming in! Kellie
  6. zefeena

    Prohibiting Shipping to States/Countries

    If I delete the countries from as above, will this only affect only NEW customers? Will the existing customers still be able to order? thanks Kellie
  7. zefeena

    Prohibiting Shipping to States/Countries

    Hi, Thank you. Deleting countries definitely seems the best way to go. I'll take a look at the database - not a place I go often - but less scary than messing with the code! Kellie
  8. zefeena

    Prohibiting Shipping to States/Countries

    This is rather an old post, so I just wondered if any had produced a contribution or an 'easy' solution to this problem? I'm in the UK, and due to the complications of shipping my products outside of UK/Europe, just simply want to excluded the 'worldwide' option on my postal options. With an explanation! Kellie
  9. zefeena

    PayPal Address Overriding Customer Shipping Address

    Hi Harald, It is possible I have a setting wrong somewhere because my customers HAVE to be logged in before they can checkout as I removed the Express tab, but still it sometimes over rides, and not always with their primary address, but with some random address which has been sucked into their address book! Personally, I think its a paypal glitch. They have got a little (more) greedy lately and now want everyone to 'streamline' their accounts, which means your password is saved and the minute you press the buy now button - its bought, no 'are you sure' or 'please confirm'. I have been very careful not to tick the box and 'streamline' with two teenage boys browsing ebay my Paypal account would empty very rapidly! If you think of a way to make the shipping address use the one entered by the customer (the invoice address does use that), that would be great because I also added the sloppy words cleaner, and it cleans up the addresses entered onto my site, but when the paypal address is dragged over it can be all mishmash letters and looks very sloppy! I have made the shipping address appear in a larger bold font and on the left side, so I can fold the paper and use it has a shipping label - hence it is quite essential the address is complete. In the mean time i'll just have to keep checking them I guess, but a good 15% of addresses from paypal are actually wrong/incomplete! Kellie
  10. zefeena

    PayPal Express Checkout and Shipping

    Hi, I'm having a similar problem. Recently, paypal introduced a 'streamline your payments option'. You may have noticed that you can remain logged on now on your mobile phone, whereas previously you had to input your password every time. When people buy on ebay and pay, they see a paypal page and are asked to tick the box. this saves their password (with paypal), and next time they buy it pays automatically, no confirming, no 'are you sure!' When people have saved their password is when I get a problem. Firstly it imports their main paypal address, which is invariably not complete, not the address they wanted, or input very sloppy. The second problem is when the attempt to upgrade their postage on paypal. i.e, it doesn't take the extra payment, shows on paypal as though they have chosen that postage, but still says he same on the invoice (the correct amount). On my site everyone HAS to register before going to checkout, I removed the 'Express' link (this allows people to go to checkout with out logging into your site, creating a guest account after they pay) - it is still there but not visible! I think that is why I am having less problems than most of you. However, the problems seem to be Paypals though I spent 1 hour on the phone to them and got no where!
  11. Hi, I have just updated from v2.3.3.1 to v2.3.3.2 and now my easy populate file will not upload. It downloaded fine but after changes when I upload it I get the message: File uploaded. Temporary filename: /tmp/phpqebtD5 User filename: EP2014Jan21-0202 lacetrims14.csv Size: 11428 But no changes to my stock list. I notice there is a new ~EP add-on, but this seems to be a new install not an update. Do I just install over the old one?
  12. Hi, Can anyone point me to an add on to sort the items in the basket upon checkout. Previously I used to paste the order into word and sort on column 2 (the description), but as i'm printing directly from the screen now I'm not able to do this. My customers buy 20-30 items each time and they are located in different places, sometimes I miss an item and have to go back to the same place twice (which may be my outbuilding or upstairs!) its very time consuming. As they checkout I'd like the basket to sort itself in order, so all the 'elastic' for example is together. When I list items I list them in a way they automatically sort on my website: i.e Elastic - Strap - plush backed - 12mm, Black, per metre. and the next items may look exactly the same, but be white, red etc. Anyone know of such an add-on? thank you Kellie
  13. zefeena

    Sorting items in basket for invoice

    Thank you so much. That works perfectly and will save me so much time. Kellie
  14. zefeena

    Sorting items in basket for invoice

    Thank you so much for looking at this for me. I have a terrible time with the coding as it makes no sense to me. I am kind of dyslexic. I have no problem with the English language - I guess cos I've had 40 years at it, but coding or numbers, because they appear quite random to me, I find it really hard to see the wood amongst the trees. It takes me hours!!! Hopefully I've done the quote thing right! [/
  15. zefeena

    Sorting items in basket for invoice

    Hi, I'm not copying from email. I click the 'invoice' button, and print that, but if I 'select all', then copy and paste into word is a no go! I was trying to find an easier way, as although I installed the sloppy words clean up, that gets bypassed if someone chooses the express check-out, and people rarely set their address out correctly - and often incompletely! Someone had their paypal address simply as - Flat 3 London!
  16. zefeena

    Sorting items in basket for invoice

    basically, it seems like it is an html page that is huge and so all I see is a big shadow on the left and such wide columns my 'page' isn't big enough! I've tried all the 'special paste' options, but nothing is remotely close to useable!
  17. Hi, I used the previous store mode on my old site without problem. I installed this on the v2.3.3.1 and it doesn't seem to work. Everything looks okay, and all the signs show up, but it still allows check-out. I figured i'd dones something wrong, so just gone through the whole install again, but get an error when I run the SQL, maybe because I have done it before. Can anyone help - I need to be able to shut down at Christmas!! Error SQL query: # NEW RECORDS FOR: STORE MODE ADDON # THE CONFIGURATION GROUP SORT ORDER MAY BE CHANGED INSERT INTO configuration_group( configuration_group_id, configuration_group_title, configuration_group_description, sort_order, visible ) VALUES ( 1501, 'Store Mode', 'Open, Closed, or Maintenance Mode', '30', '1' ) ; MySQL said: #1062 - Duplicate entry '1501' for key 'PRIMARY'
  18. zefeena

    Sorting items in basket for invoice

    Thank you for your comments, I live in a different 'shop' world to most! Its pretty small, stock is in my home and out buildings. I don't tell bar coded items! I sell bra making supplies. someone might order, one metre of one elastic, 2 of another (out of a box of 1000m). I need to keep them separate or when I got back to my packing desk i'd never now what was what - much of it looks similar! Smart phones etc are not so smart here! My location is very rural, internet is very poor, slow and unreliable. I set my invoice as a 'fancier' one, now if I paste it into Word it just goes funny and is essentially useless! The customer may actually benefit from items being sorted in the basket, often items are bought to match', i.e they buy 10mm silver rings, 10mm silver sliders, 16mm gold rings, 16mm gold sliders etc,. I just thought it might be an easy fix, but I guess its more complicated than I envisaged! Thank you anyway
  19. zefeena

    Sorting items in basket for invoice

    Thank you, but neither option is very suitable, I currently print an order and put it into its own basket and take these to the various locations I keep the stock and add the items I need to add, their location changes - i'm always moving items around, and I have a huge product range with a fast turn-over and ever changing stock, so I don't want to make life more complicated!
  20. Hi, I notice the error says: (/var/log/www/tep/page_parse_time.log) [<a href='function.error-log'>function.error-log</a>]: failed to open stream: No such file or directory in /hermes/bosoraweb119/b2227******/admin/includes/classes/log Surely this last bit is wrong? - should it not read logger.php? I just wonder if you have accidentally omitted a bit of code somewhere, or the ending, which would throw up an error? Just stabbing in the dark here, as I'm pretty hopeless at all things coding!
  21. Hi, hope someone can help. I've skimmed through the pages and can't see an answer. I installed easy populate very recently, so the latest install on a new oscommerce site. I had a couple of mishaps (stupidity) and had to restore previous database back-ups. This sort of thing happened a few times as I was essentially playing with it and installing various add-ons prior to going live and generally checking everything was still working along the way. Now I also added the Quantity Price Break (can't remember if this was before or after adding easy populate!), but my easy populate only downloads one price, not the additional ones. I'm thinking I may have changed the database at some point, but then because I reverted to backups, lost something along the way. I'm not sure if I've done something wrong or quite simply EP doesn't support the Quantity Price Break. If the latter is the case, then so be it, i'll cope (I wouldn't know where to start to fix it), but if I've just made a silly error, will someone please point it out!!! Everything works okay other than the inability to download/upload any additional prices.
  22. zefeena

    Fancier Invoice & Packing Slip for 2.3.1

    Hi, thank you so much. I had looked at admin/invoice.php, but didn't see any typeface code! That's because it wasn't there! my code was just <td> <?php echo tep_address_format($order->delivery['format_id'], $order->delivery, 1, '', '<br> '); ?></td> I think you must have hardcoded yours at some time, so mine was just using the default. So I added the <FONT FACE="Verdana" SIZE="2" COLOR="#000000"> to match yours and then changed the size to 4. All good. Much happier now!
  23. zefeena

    Fancier Invoice & Packing Slip for 2.3.1

    Hi, thank you for your help. I managed to get the postcode on the second line. as you said by adding in $cr just before the postcode to put it on a new line. Strange thing is that both the shipping address and invoice address use the same format id, that I find puzzling! Still at a loss as to changing the text size of the shipping address. I could not see anywhere in admin/orders.php that related to text size and in the stylesheet nothing that seems to relate to the addresses. I have looked through every file, and looked at my other website files, on which I HAVE managed to increase the text size of just the shipping address, but it was 6 years ago and I really haven't a clue to how I did it! So frustrating!
  24. zefeena

    Fancier Invoice & Packing Slip for 2.3.1

    Does no one have any idea how I would put the postcode on the next line. And less importantly, but while i'm trying to get it right, which bit it is and where to make the font larger for the shipping address only? The postman will need binoculars to read the address, it is tiny!!!thank you
  25. I am having the same problem, can someone give more specific instructions as I have looked at the header.php and cannot see what I should change there. Additionally, please provide the exact location of the files which need changing, there are so many with the same name and for us non-programmers it isn't all that obvious! thank you Kellie
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