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zefeena

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Everything posted by zefeena

  1. zefeena

    Checkout confirmation blank white page

    The invoice file worked fine. I was always able to print invoices, and the new file didn't change anything (the error logs were the same as before too) I even tried to change the invoice to an original one, and again it would show/print fine (though it was very basic of course), but still when you try to place an order it would go to the white screen after you press confirm. The white screen does not affect people placing orders, the order still goes through, payment is taken etc. But because the customer sees a white screen instead of 'order success' they press back and repeat the process over and over, and every time it creates another order (and reduces my stock I think), though they are never charged again
  2. zefeena

    Checkout confirmation blank white page

    My emails have never worked since I had this install - no-one gets them! Nor does the newsletter send. I might have tried to get emails working by changing something in the settings (not the files though) email_invoice.php
  3. zefeena

    Checkout confirmation blank white page

    My complete install was done in 2015 by someone else from here! All the add ons including fancier invoice, price break, and numerous other which I'd had on my previous install (and added myself over time), were put o it, along with he dress code theme. It was a disaster and I had to get help from here as it was taking 10 mins for the page to load due to an install error (which caused the carousel of some around 4000 pictures to attempt to load every time someone went to my page). I did my best with help from here to sort it, resulting in really low res images and it was sorted in a fashion. I've tried to leave it alone since, as I lost a lot of business to competitors and I've never really recovered (if you drop the ball they dive in like vultures!) the version is v2.3.4 bootstrap with the dresscode theme installed when go through the order process these are this is what the error log showed: [09-Nov-2018 07:57:55 Europe/London] PHP Warning: require(/home/username/public_html/catalog/admin/includes/languages/english/invoice.php): failed to open stream: No such file or directory in /home/user/public_html/includes/modules/email_invoice/email_invoice.php on line 30 [09-Nov-2018 07:57:55 Europe/London] PHP Warning: require(/home/username/public_html/catalog/admin/includes/languages/english/invoice.php): failed to open stream: No such file or directory in /home/user/public_html/includes/modules/email_invoice/email_invoice.php on line 30 [09-Nov-2018 07:57:55 Europe/London] PHP Fatal error: require(): Failed opening required '/home/username/public_html/catalog/admin/includes/languages/english/invoice.php' (include_path='.:/opt/alt/php56/usr/share/pear:/opt/alt/php56/usr/share/php') in /home/user/public_html/includes/modules/email_invoice/email_invoice.php on line 30
  4. zefeena

    Checkout confirmation blank white page

    I've just gone through the process and I'm still getting the white screen after I press confirm the order The white screen is at this page: https://mydomain/checkout_process.php. I haven't altered that page as far as I can see. Orders are still processing, but the customer doesn't realise so presses the back key or something, and I end up with 3 or 4 orders for the same person - ten from one person! it seems to be depleting stock each time, so my stock control has just about gone out the window now! Its driving me crazy
  5. zefeena

    Checkout confirmation blank white page

    I did back up the copy but I got confused and I altered the copy! also the reason I use <br> as I can remember that, but I find code very difficult to remember as its not at all logical to me!
  6. zefeena

    Checkout confirmation blank white page

    Hi, I'm not sure what 'fancy invoice have', as I didn't install any of it, and its an old install. v2.3.4 bootstrap with the dresscode theme installed Eventually I'll update, when I'm feeling brave! I think that the invoice is causing me the trouble. I did add some text in, For informing people about returning goods - we are now supposed to enclose a returns form when sending out orders (due to this new wonderful l idea thought up by people who think when we are own business we have so much time on our hands). I think I may have messed it up some how, the attached one is from my admin folder invoice.php
  7. zefeena

    Checkout confirmation blank white page

    Thank you John. I have now added the admin name correctly into the filenames.php. though it was probably never there so not sure that will cure all my problems, but can't hurt! I also have this error a lot: [07-Nov-2018 15:45:57 Europe/London] PHP Warning: Missing argument 6 for OSCOM_PayPal::log(), called /public_html/ext/modules/payment/paypal/express.php on line 294 and defined in /public_html/includes/apps/paypal/OSCOM_PayPal.php on line 23 [07-Nov-2018 15:47:02 Europe/London] PHP Warning: require(/home/username/public_html/catalog/admin-name/includes/languages/english/invoice.php): failed to open stream: No such file or directory in /public_html/includes/modules/email_invoice/email_invoice.php on line 30 [0
  8. zefeena

    Checkout confirmation blank white page

    yes I do have the 'fancier invoice' and I may have messed something up in my invoice trying to make the text move over a little to the right as it was virtually falling off the page! I didn't actually think I'd changed anything though, but I may have done accidentally (which means I have no idea how to undo it!) So where do I check this is correctly written? thanks
  9. zefeena

    Checkout confirmation blank white page

    Hi, Yes, it literally says what i pasted! My admin name was changed to something long and unlikely for anyone to guess! I never set the site up myself, and lots of stuff never worked properly. I had the dress code theme added too, and its been a real mess, but I have about 3000 stock controlled products and lost a lot of business when the site went down, so I really daren't mess with it too much!
  10. zefeena

    Checkout confirmation blank white page

    I only altered the country in the config file, and although admin/orders.php is showing as recently edited, I can't see any changes I made. I did add a bit of text on the footer to admin/invoice, but can't see why that would make any difference to the check-out confirmation loading up. I have looked through the files and can't see any others that I've changed in years! I don't seem to be able to see the 'logs' as they are .GZ and won't open if I download them. I wouldn't know what I was looking at anyway!
  11. zefeena

    Facebook like/share

    Hi, I have the frozen/responsive install - very new! I can't see any social media like or share icons. Ideally I'd like these on every product page, but even just one on the homepage would be a start! I have looked at add-ons and they seem rather deep. Is there nothing 'out the box' on the install that will do the trick. I can see mention of turning them on or off, but nothin that asks for an actual facebook account so even if the button magically appeared I'm not sure who would be 'liked' should anyone press it! thanks Apologies! I have found it now on the products page - and its microscopic!
  12. Hi, so I installed this, but I can't see it anywhere in my admin to 'turn it on'. The stock banner does nothing, and would have been fine as it was if it had worked. Am I missing something? is it compatible with Installed Version: osCommerce Online Merchant v2.3.4.1 CE If attempt to edit any of the 'content headings' I get this message. : Warning: Cannot modify header information - headers already sent by (output started at /public_html/includes/modules/content/header/cm_carousel_rotator.php:217) in /public_html/admin/includes/functions/general.php on line 38
  13. zefeena

    New install - acting odd!

    Hi, I installed the latest available install on a completely new domain etc. It took me several attempts as firstly I haven't done this for a while, and secondly I am generally useless at these things! Eventually I managed to get a successful install, in the right place, which I was able to access. I found problems adding items to the catalogue, I'd type in the details, then when I went to do another product the first one would disappear and then reappear a day later! I also constantly got the message the site wasn't secure, and other weird stuff. I thought it was cos I was using a Mac, so I went out and bought a windows lap top, and still the same problems. I really don't want to do yet another install, as my internet is appalling and it takes literally hours, and invariably fails. Does it sound like it is merely a database issue and if so would creating a new database be the solution? if so, how would I do this so that it links correctly with the program? If you think I'm wasting my time and need to do a new install (about the 6th one!), then I guess thats what I'll do. thanks kellie
  14. zefeena

    New install - acting odd!

    Hi, I didn't mean for other people to add the code. I was thinking I'd been doing everything wrong, when in fact it was a host issue. I only pasted the code as I've had a lot of help on here and I just wanted those that had contributed to know how it had been sorted, only for information. I've no idea what my host is using!! lol
  15. I'm a bit confused! I can see the banner manager in my version, though I can't seem to get any banners to show, including the one that was already there (the os one), is the code invalid on the 'frozen' version?
  16. zefeena

    New install - acting odd!

    It appeared after much messing about that I hadn't actually installed incorrectly, but that the strange goings on were a server issue! While it may not help anyone else I thought I'd post what my host suggested (which worked), so that should anyone else have similar issues they may at least consider that it is a host issue rather than an oscommerce program issue. Thank you for all the help - I'm still learning! Please add the following to your .htaccess:&lt;IfModule LiteSpeed&gt;CacheDisable public /CacheDisable private /&lt;/IfModule&gt;
  17. I have just done a new install, and everything seems okay except I cannot log onto the admin. I tried the php admin reset password but not with any joy! Can anyone suggest why its not working? I live in an internet blackspot - could this be causing a problem - i.e not updated the password. I also notice every time I try to go to the login page it flashes up in the browser with 'website not secure' in red. I have set a password on my admin folder(after not getting in the admin as I thought maybe the insecure bit was the problem), and changed the admin name. Totally stuck now. Desperately need help - this is an obstacle I never seem to be Abel to overcome!! thank you
  18. zefeena

    New install - can't access admin

    I think the main problem is my internet. It takes hours to transfer the files and the internet connection cannot remain stable for that length of time. It is always on and off. I'm going to take my Mac to a friends on Saturday and have another go.
  19. zefeena

    New install - can't access admin

    With a few changes I got past the SSL issues, but the install is still corrupt it seems so unfortunately I think I'm going to have to scrap it until I can find someone who has a stable internet connection to do it for me. We get beautiful country views here - but terrible internet! lol
  20. zefeena

    New install - acting odd!

    Thank you. I did change a few things from the SSL point of view, but I think that my real problem is that getting using the FTP to get the files from my computer to host is causing issues as my internet is so unstable that it just keeps failing. I think I am probably going to have to get someone else to do the install as its just not a good enough connection to make it happen
  21. zefeena

    New install - can't access admin

    I did check all of the above, made a few changes, but still same problems - nothing updates/saves when I change details in a catalogue and they disappear/reappear randomly when I click on other items!
  22. zefeena

    New install - can't access admin

    There is ssl installed. But Mac has had an update and its this that seems to be stopping me getting through
  23. zefeena

    New install - can't access admin

    It seems I need to log in on an Https:// address but I'm currently set to a www. address, how do I change it, as it automatically re-directs to www. when I put in the https, and my browser is having none of it!
  24. zefeena

    New install - can't access admin

    This is what it shows in the browser as soon as I go to enter my user/password details
  25. zefeena

    New install - can't access admin

    Well I went through the whole process again, and the same thing happens. It won't let me into admin. Odd thing about this red warning in the browser, and mostly when I input the user/password it just clears rather than actually failing as a login. After several attempts I now get this error! I am thinking this is all either to do with my impoverished internet connection, or safari, or the server security or something, rather than a dodgy install on my behalf.
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