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zefeena

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  1. There is ssl installed. But Mac has had an update and its this that seems to be stopping me getting through
  2. It seems I need to log in on an Https:// address but I'm currently set to a www. address, how do I change it, as it automatically re-directs to www. when I put in the https, and my browser is having none of it!
  3. This is what it shows in the browser as soon as I go to enter my user/password details
  4. Well I went through the whole process again, and the same thing happens. It won't let me into admin. Odd thing about this red warning in the browser, and mostly when I input the user/password it just clears rather than actually failing as a login. After several attempts I now get this error! I am thinking this is all either to do with my impoverished internet connection, or safari, or the server security or something, rather than a dodgy install on my behalf.
  5. Well that won't help as it will just happen again. I wrote down the password originally, so I know that I was inputting the correct details. The error is not in the install process., so repeating it is pointless.
  6. I have just done a new install, and everything seems okay except I cannot log onto the admin. I tried the php admin reset password but not with any joy! Can anyone suggest why its not working? I live in an internet blackspot - could this be causing a problem - i.e not updated the password. I also notice every time I try to go to the login page it flashes up in the browser with 'website not secure' in red. I have set a password on my admin folder(after not getting in the admin as I thought maybe the insecure bit was the problem), and changed the admin name. Totally stuck now. Desperately need help - this is an obstacle I never seem to be Abel to overcome!! thank you
  7. zefeena

    Lost Admin Password

    I have just done a new install, and everything seems okay except I cannot log onto the admin. I have not yet set up htaccess. I tried the php admin reset password but not with any joy! Can anyone suggest why its not working? I live in an internet blackspot - could this be causing a problem - i.e not updated the password. If in the likelihood I ever manage to get access by changing my password through these methods how do I change it to a more secure one. Currently security is not an issue the site is New, nothing to see here! lol thank you
  8. zefeena

    Error when listing (adding pictures)

    thank you. I haven't changed anything, but suddenly its working! It may be because I accidentally shut down safari, and re-loading it did some of what you just suggested. Thank you for the advice I will keep a screenshot of that for future reference (it never occurred to me that it was a browser issue!). Have a lovely day.
  9. My website was working fine, and I was happily listing away, when all of a sudden it stops working! I got an error every time I tried to save the listing. It turned out that it is when I load a picture file. I've tried everything and can't figure out why it won't work. Tried other pictures, re-done the picture. Tried uploaded the picture directly to the images file then clicking the browse, but still doesn't work. I can add a picture that is already on another listing (one I listed earlier!), but no new pictures since this occurred. I haven't changed anything on the site, and have contacted the host and they say they haven't changed anything. I am now completely unable to add any new pictures, so can't list, which is going to cause me major problems as I have a ton of new stock I need to get on the site to sell. Any help would be greatly appreciated. thank you
  10. zefeena

    Worldpay Hosted Payments extended

    Hi, Basket is still not emptying. I am wondering if my Worldpay module is perhaps out of date. Can you provide a link to the most current one, so I can compare the files, and take a look at my settings to see if they are correct or erroneous. Thank you
  11. zefeena

    Printing invoice - New Line for Postcode

    Thank you. I've altered as advised, fingers crossed its okay. Its always annoyed me! lol
  12. Hi, This is something that has forever bugged me and despite all efforts I cannot figure out out to remedy! Can anyone tell me how to make the postcode on the invoice have a line of its own? And ideally how to make the 'county' go to the line above the postcode. I'm in the UK, so I prefer the layout in this order. thank you name street county postcode country
  13. zefeena

    Worldpay Hosted Payments extended

    Thank you. I think I may have had some errors in that, so hopefully my corrections will make things work properly now
  14. zefeena

    Worldpay Hosted Payments extended

    Hi, I'm still having issues with this world pay module. When a customer orders it logs an order at my side, which I see, and process, and update as normal. (the cancel thing is still an issue but I simply check to make sure they paid - bit of a pain, but not the end of the world). What I have recently discovered is that it isn't logging an order for the customer. so The basket does not empty, the stock does not reduce, and the customer order history shows as NO order made - even though I see an order logged at my side. Any solutions? thank you Kellie
  15. zefeena

    Worldpay Hosted Payments extended

    Hi John, I copied the file from the newest install and it works okay, and seems to update the basket on a completed order. However, I have discovered if once I reach the payment page I press cancel, the order is still logged. This is not a major issue as I can simply check to see if payment actually was rec'd and cancel an order if it hasn't, but wondered why this was happening. thanks Kellie
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