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zefeena

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  1. zefeena

    Customer Basket

    I didn't find a way to delete more than 500 items at the same time, but I've gone through and cleared all the baskets. Thank you so much. It will at least buy me a little time being able to do this. Have a nice day.
  2. zefeena

    Customer Basket

    That sounds promising! Is there a way in php_admin to clear ALL baskets in one go. I have stock control issues where (somehow) people manage to buy stuff I no-longer have, presumably as its already in the basket.
  3. zefeena

    Customer Basket

    Hi, Totally agree. I purchased new hosting and linked to another domain a few days ago. I'm just waiting on the host changing my hosting to 'Plesk', so I didn't want to start anything until its all done. I'm going to use the Phoenix and mess about with it for a while, with some help! I'm just trying to get a temporary fix. Currently, I'm deleting peoples accounts as its the only way to empty the basket! Some customers have been with me for a decade and made hundreds of orders, so I'd rather not do that for everyone!
  4. zefeena

    Customer Basket

    Hi, I have problems with my customers being unable to remove items from the basket, as it logs them off. No-one seems to know why this is happening or how to fix it, so I thought I'd try an add-on to edit the baskets at my side. I have a stupid 'theme' (Dresscode) installed which is a botch, so I suspect thats why this add-on isbn't working. I do not have a folder called catalog, my shop is directly in the public_html. pics uploaded below are the name of the add on, the error message I get when I try to look at the baskets (I've installed it correctly, I believe), and the part of the code in the header file, it seems to have an issue with. Any advice? thanks
  5. zefeena

    [CONTRIBUTION] Sloppy Words Cleaner

    Okay, thank you. I have seen the hooks folder. I have managed to find a copy of the sloppy cleaner from before 2015 (my website was created in April 2015), and so I am going to have a go at removing the install. then I will may try the new install. I'm just more concerned bout ridding my customer of 'errors' as I think its affecting sales.
  6. zefeena

    [CONTRIBUTION] Sloppy Words Cleaner

    additionally, how do I uninstall the original sloppy word cleaner, as I can't find a record of the install, I would normally work backwards reversing the install I presume?
  7. zefeena

    [CONTRIBUTION] Sloppy Words Cleaner

    I just didn't think I had the right version as it says install from admin/modules /store, but I don't have a'store' section, or will a full install create one? Do I have to unintall the old version first? Sorry! I'm so rusty, I haven't done any add ons for ages.
  8. zefeena

    [CONTRIBUTION] Sloppy Words Cleaner

    I'm a bit confused. Should I just be making the manual changes? I notice the latest install works from the admin/modules, but my website is too old to work that way. If I just make the manual changes will that be okay (think I can about manage to follow that!)
  9. zefeena

    [CONTRIBUTION] Sloppy Words Cleaner

    Hi, I'm running a really old version of oscommerce, I believe it to be : v2.3.4 bootstrap and recently customers have complained about a lot of errors being thrown up when they try to create an account. Is there an easy fix? thanks
  10. I think I'm going to cope with this for a while! I had such a nightmare last time I edited my checkout_process.php. I broke everything and took far too much of everyones time here helping me fix it, that I don't think I dare touch it ever again! It may be that I already resolved it, and that because I have so much stock and stocktaking is impossible, that the occasional shortages are just from the weeks before I noticed the problem and potentially fixed it. As for the baskets not emptying, it may be customer error, back key pressing/impatience etc, and every now and then someone will Manage to pay once but create 3 duplicate orders! (this only happens on Paypal) Thank you,
  11. My apologies, as I know I have asked this question before, but it seems I still have the problem, and I cannot find the thread from previous discussion. Sometimes - and it appears not every time, when a customer check out and successfully creates an order 1 - the basket does not empty 2 the stock does not decrease The basket not emptying isn't really a problem to me, except that by not emptying it appears it is not decreasing the stock - which is a BIG deal, as I have thousands of items and need my stock control to work. The last order that I notice this has happened to, this is the 'comment' I get from Worldpay. Anybody any idea what is wrong? thanks,
  12. zefeena

    Worldpay Hosted Payments extended

    Hi, Basket is still not emptying. I am wondering if my Worldpay module is perhaps out of date. Can you provide a link to the most current one, so I can compare the files, and take a look at my settings to see if they are correct or erroneous. Thank you
  13. zefeena

    Worldpay Hosted Payments extended

    Thank you. I think I may have had some errors in that, so hopefully my corrections will make things work properly now
  14. zefeena

    Worldpay Hosted Payments extended

    Hi, I'm still having issues with this world pay module. When a customer orders it logs an order at my side, which I see, and process, and update as normal. (the cancel thing is still an issue but I simply check to make sure they paid - bit of a pain, but not the end of the world). What I have recently discovered is that it isn't logging an order for the customer. so The basket does not empty, the stock does not reduce, and the customer order history shows as NO order made - even though I see an order logged at my side. Any solutions? thank you Kellie
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