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osCommerce

The e-commerce.

quetzlcoatl

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  1. quetzlcoatl

    PayPal_Shopping_Cart_IPN

    This is very scary.... Yesterday we had a very high-dollar order. In admin, under orders, the amount is $0.00 with no products but it does show the customer's name. In admin under paypal ipn, the transaction type is "cart", payment status is "completed", and the amount shows the correct amount from the receipt sent from Paypal. The confirmation email sent from oscommerce shows no customer information, and no products; just the default field labels and no info. Our debug level is set to "1", and I received two debug emails around the time the order was placed. One says: And the other says: Now here's the really scary part...... we just received an official email from Paypal saying the funds might have been fraudulent and they have reversed the transaction. The store owner contacted this customer and he said he did in fact place the order, so now I'm wondering, what does this mean? Did this customer fraud our store somehow, or is this a bug with IPN? And how does it relate to the blank information? We have never had a transaction like this before. The contribution version we're using is 1.7, which has worked fine for the many orders we've had before this one.
  2. quetzlcoatl

    PayPal_Shopping_Cart_IPN

    Greg, Pre-storing the order is an excellent idea. I have tried this before without using IPN, by modifying checkout_confirmation.php, checkout_process.php, and paypal.php, worked well, but what about the confirmation email? Having the email sent before payment is risky, we had several problems with customers insisting they paid but really did not. But if there is a way to continue sending the email when the IPN is generated, that would be perfect. Also, if you would like assistance testing echecks, I would be glad to help, just let me know if you're interested.
  3. quetzlcoatl

    PayPal_Shopping_Cart_IPN

    Very odd.... I think the blank order did not originate from the site in question. I think it came from another site my client owns, both sites use the same Paypal account. We only received one order on March 28 for $109.... the blank order was for $29.99, and according to the number of people who signed up for an account within the past few days this transaction could not have occured at this particular site. We do, however, have a downloadable product on the other site (which isn't even using oscommerce for shopping, just paypal buttons) that is $29.99 and no shipping, and could also explain why no information was recorded, because there was nothing to record using plain Paypal buy now buttons. I do not have direct access to the Paypal account, so I'll have my client check this later today to make sure. So if anyone else is having the same problem, this may be what is happening. We will disable auto-return (in Paypal) and see if that resolves the problem.
  4. quetzlcoatl

    PayPal_Shopping_Cart_IPN

    Thank you for the advice, but I did have ipn.php in my catalog directory. Maybe the auto-return feature is causing the problems with blank orders? I do have that enabled in Paypal as well as in the admin module. "Account optional" feature is set to off (in Paypal). Has anyone else experienced this?
  5. quetzlcoatl

    PayPal_Shopping_Cart_IPN

    I should have also mentioned that I did apply the session override fix from several pages ago, and the IPN url field in the Paypal account is set to "none".
  6. quetzlcoatl

    PayPal_Shopping_Cart_IPN

    I just upgraded to the newest version of the contribution, and I'm having the same problem as only2empires. We just received an order like this: On the admin Paypal IPN page, payment status is shown as "completed", amount is 29.99. When I click the orders button, there is no info on the customer at all. On the orders page, the customer's name is missing from the listing and the amount is $0.00. Clicking on the invoice or edit buttons show no info on the customer, not even an email address. Before today, we were using the 1.5 version, I did make sure to upgrade very carefully though. Any ideas why this may happen?
  7. quetzlcoatl

    PayPal_Shopping_Cart_IPN

    Cool, thanks for your reply. I'll test this and post back if I get it working.
  8. quetzlcoatl

    PayPal_Shopping_Cart_IPN

    Hey - AWESOME contribution! :D I was wondering if there is a way to empty a customer's shopping cart even if they don't click that last Paypal continue button? The cart empties if they do. Maybe this makes a difference, but I had to remove the lines in ipn.php that check the primary ID and the completed status, the script wouldn't work for me with them. This is probably something pretty simple I'm overlooking.
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