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marleyman

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Everything posted by marleyman

  1. Hi, We are very baffled about this issue that our customers keep emailing us about: Customers that haven't logged into their online account for a while, log in and there are thousands of items in their shopping cart! We cannot figure out how this keeps happening. Can anyone help shed some light on this strange behavior? We're running osCommerce Online Merchant v2.3.4 Thank you!
  2. I moved the sessions directory as you suggested - thanks for that. I just want to make sure before I do this - I'm inside the database in the Table: sessions, and I can see the attached screen shot. Are you saying I should delete these? If you create a new account, log out and log back in, is your cart populated? No Are the items in the customers carts the same for all customers? No I don't believe so but I can't be positive about this. Are the items to products on your site or do they link elsewhere? They're on our website
  3. I just created a new directory and changed that setting to: /home/greenmo/public_html/sessions But all of the settings that he told me to check were already set the way he told me to set them, so this is still a mystery to us. We cannot figure out why some customers log into their account on our site and they have thousands of items in their cart? It makes no sense.
  4. Thank you for your reply Brockley John! These are our sessions settings. Can you tell me how I would set our sessions to "mysql"? Session Directory /home/greenmo/public_html/testshop/includes/work/ Force Cookie Use False Check SSL Session ID False Check User Agent False Check IP Address False Prevent Spider Sessions True Recreate Session True
  5. I have an osCommerce 2.3.1 Website and I'm using Authorize.net Credit Card AIM - Version: 1.0 (online status), Info API Version: 3.1 I am also using a SHA-2 signed SSL Certificate. I got this notice from Authorize.net below. Do you know if anything needs to be changed on their osCommerce site because of this? Thank you for any help you can give me! ----- Forwarded message from "Authorize.Net" <info@payment.authorize.net> ----- Date: 26 Aug 2015 12:15:52 -0400 From: "Authorize.Net" <info@payment.authorize.net> Trouble viewing this email? View it in your browser <http://app.payment.authorize.net/e/es.aspx?s=986383348&e=951905&elq=79f5ee6dbe9c4ca4898a1b0b6ea93486>. Dear Authorize.Net Merchant: Over the next few months, there are several updates and enhancements we are making to our systems that you need to be aware of. They are all technical in nature and may require the assistance of your web developer or shopping cart/payment solution provider. Please read this notice carefully, and if you need to find a developer to help you, please check out our Certified Developer Directory at www.authorize.net/cdd. Security Certificate Upgrades to api.authorize.net --------------------------------------------------- As part of our continuous upgrades to enhance system performance and security, on September 21, 2015, we are upgrading api.authorize.net to new security certificates, which are signed using Security Hash Algorithm 2 (SHA-2) and 2048-bit signatures. These upgrades were already completed on secure.authorize.net in May. If your website or payment solution connects to api.authorize.net and any updates are necessary to use the new certificates, please refer to this blog post in our Developer Community (http://community.developer.authorize.net/t5/The-Authorize-Net-Developer-Blog/Production-Certificate-Upgrades-begin-May-27-2015/ba-p/50430), which has all of the certificate information you and your developer will need for this update. Our sandbox environment has already been updated so that you can validate that your solution will continue to work using SHA-2 signed certificates, prior to September 21st. After the update is complete on September 21st, any website or payment solution that connects via api.authorize.net that cannot validate SHA-2 signed certificates will fail to connect to Authorize.Net's servers. Transaction ID Changes ---------------------- In October of this year, due to system updates, it will be possible to receive Authorize.Net IDs (Transaction ID, Batch ID, etc.) that are not in sequential order. Currently, if you receive a Transaction ID of "1000," you could expect that the next Transaction ID would not be less than 1000. However, after the updates, it will be possible to receive a Transaction ID less than the one you previously received. If your system has any functionality that expects Authorize.Net-generated IDs to be sequential, please update it immediately so that you will not see any disruptions to your solution. Additionally, please make sure that your solution does not restrict any Authorize.Net ID field to 10 characters. If you are required to define a character limit when storing any of our IDs, the limit should be no less than 20 characters. TLS Remediation for PCI DSS Compliance -------------------------------------- As you may already be aware, new PCI DSS requirements state that all payment systems must disable TLS 1.0 by June 30, 2016. To ensure that we are compliant ahead of that date, we will be disabling TLS 1.0 first in the sandbox environment and then in our production environments. Both dates are still to be determined, but please make sure your solutions are prepared for this change as soon as possible. For more information, including updates to the dates we anticipate disabling TLS in each environment, please refer to our previous blog post at http://community.developer.authorize.net/t5/The-Authorize-Net-Developer-Blog/Authorize-Net-begins-TLS-1-0-Remediation-for-PCI-DSS-compliance/ba-p/51326. We will also send another email about TLS once we have a final date in place. Akamai Reminder ---------------- Last, but not least, we previously announced our Akamai implementation plan and timelines (http://community.developer.authorize.net/t5/The-Authorize-Net-Developer-Blog/Important-Authorize-Net-Networking-Change/ba-p/51272). Using Akamai's technology will provide Authorize.Net a superior level of reliability, as it helps safeguard against interruptions caused by issues beyond our direct control, such as Internet congestion, fiber cable cuts and other similar issues. If you have not already, please review the announcement and the Akamai FAQs at http://www.authorize.net/support/akamaifaqs/to determine what action you should take for your particular solution. Thank You --------- Thank you for your attention to this important email. We appreciate your ongoing business and are excited to bring you the benefits and reliability that these changes will provide. Sincerely, Authorize.Net ***You have opted to receive Administrative Announcements or Technical Notices for your payment gateway account. To unsubscribe, log into the Merchant Interface and click Account from the main toolbar. Then click User Profile from the menu on the left. Select Edit Profile Information and uncheck the email types you do not want to receive. Click Submit to save any changes. For information on Authorize.Net communications and how we handle customer information, please see our Spam Policy at http://www.authorize.net/company/spampolicy/and Privacy Policy at http://www.authorize.net/company/privacy/. Please do not reply to this email. © Copyright 2015. Authorize.Net. P.O. Box 8999, San Francisco, CA 94128-8999. All rights reserved. All other marks are the property of their respective owners.
  6. marleyman

    Authorize.net (AIM) Payment Module has stopped working

    Hi, I have an osCommerce 2.3.1 Website and I'm using Authorize.net Credit Card AIM - Version: 1.0 (online status), Info API Version: 3.1 I am also using a SHA-2 signed SSL Certificate. I've downloaded the Advanced Integration Method (AIM) v2.1 you recommended. My question is: When I go to manually install these files - should I be copying over and replacing my existing Authorize.net Credit Card AIM - Version: 1.0 files? Because some of the Advanced Integration Method (AIM) v2.1 files have the exact same name as the existing Authorize.net Credit Card AIM - Version: 1.0 files. (Example: authorizenet_cc_aim.php) Any help would be greatly appreciated. thanks
  7. marleyman

    Listing Products in specific order

    Hi newbie here - In my old eccomerce site each item was flagged as to whether it was a top seller or not. Within each subtopic the topsellers would appear first, in alphabetical order by the title. Then the ones that were NOT topsellers would appear, alphabetically. But right now in my new oscommerce site they all appear in alphabetical order, regardless of how popular they are. I read your post, but it's not clear to me exactly how to do this. Could I trouble you to explain this in more detail? Thank you.
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