tatty

Hello, I'm having problems with the way customers' phone numbers and postcodes are passed to Sagepay. If there are full stops or any other unusual characters in the phone number or postcode, then the payment won't go through. Sagepay told me that for phone numbers, they only accept alphanumerics and - + ( ) And for postcodes, they only accept alphanumerics and spaces and hyphens. I've tried searching for ways to acheive this on the create_account page. Does anyone know of a solution? Thank you! Tatty

Thanks Tom, that's good to know. Is there any advice you can give on cutting down on our Failed transactions? Usually these have CV2, PC and ADDRESS marked as "not provided" in Protx admin, and the reason given for failure is "Transaction failed Protx validation. Either an INVALID or MALFORMED response was returned." Is this just customers not filling stuff in properly, or is there something I can do? Thanks, Tatty

Thanks Tom. I'm sticking at 4.4 for now, I've got it working and lots of transactions have gone through fine. I've just had one small issue this morning where the same order number has been allocated to two different orders in protx admin, although in oscommerce admin they've got different order numbers. Is there anything I should do about this? Thanks! Tatty

I'm trying to upgrade from v4.3 to v4.4. (And hopefully from there to v5!) I thought it probably wouldn't be necessary to uninstall the module in admin then reinstall it after upgrading as there are just changes to pages. But am I wrong here? I've currently upgraded all pages except for catalog>protx_process.php. There have been three different errors when I've tried to upgrade this one: 1 - to do with sql, something about '-catalog' 2 - there was an extra '}' in checkout_process (which I removed and now works fine, but it wasn't a problem before) 3 - 4020 : Information received from an Invalid IP address. The value was... my web host's IP (which isn't listed in Protx Admin, but is this to do with me not uninstalling and reinstalling?) Just a bit nervous of going further at this point!

Does anybody know if it's possible to get a sales report on which attributes are selling best, something like: May's sales Gem Necklace - red - 2 Gem Necklace - blue - 6 Or to track stock with Option Type installed? (I noticed lots of people have asked for this but there doesn't yet seem to be a solution) I already installed two reports contributions, Monthly Sales Report and Sales Report 2. These are both useful in their different ways, and Sales Report 2 comes REALLY close to what I want, but doesn't give me figures for sales of attributes. I think the code in Sales Report 2 that would need tweaking to fit in with Option Type is this: // query for attributes $this->queryAttr = "SELECT sum(op.products_id) as attr_cnt, o.orders_id, opa.orders_products_id, opa.products_options, opa.products_options_values, opa.options_values_price, opa.price_prefix from " . TABLE_ORDERS_PRODUCTS_ATTRIBUTES . " opa, " . TABLE_ORDERS . " o, " . TABLE_ORDERS_PRODUCTS . " op WHERE o.orders_id = opa.orders_id AND op.orders_products_id = opa.orders_products_id"; and this: // products_attributes // are there any attributes for this order_id ? $rqAttr = tep_db_query($this->queryAttr . " AND o.date_purchased >= '" . tep_db_input(date("Y-m-d\TH:i:s", $sd)) . "' AND o.date_purchased < '" . tep_db_input(date("Y-m-d\TH:i:s", $ed)) . "' AND op.products_id = " . $resp[$cnt]['pid'] . $filterString . " group by products_options_values order by orders_products_id"); $i = 0; while ($attr[$i] = tep_db_fetch_array($rqAttr)) { $i++; } and this: // set attr value $resp[$cnt]['attr'] = $option; } else { $resp[$cnt]['attr'] = ""; } $resp[$cnt]['price'] = tep_add_tax($price, $resp[$cnt]['ptax']); $resp[$cnt]['psum'] = $resp[$cnt]['pquant'] * tep_add_tax($price, $resp[$cnt]['ptax']); $resp[$cnt]['order'] = $order['order_cnt']; $resp[$cnt]['shipping'] = $shipping['shipping']; Any ideas? Thank you!

Can anybody help with this? I'm trying to get some kind of sales report that includes data on which attributes are selling best, something like: May's sales Gem Necklace - red - 2 Gem Necklace - blue - 6 I've got Product Attributes - Option Type Feature installed (which works great!) and I already installed two reports contributions, Monthly Sales Report and Sales Report 2. These are both useful in their different ways, and Sales Report 2 comes REALLY close to what I want, but doesn't give me figures for sales of attributes. I think the code in Sales Report 2 that needs tweaking to fit in with Option Type is this: // query for attributes $this->queryAttr = "SELECT sum(op.products_id) as attr_cnt, o.orders_id, opa.orders_products_id, opa.products_options, opa.products_options_values, opa.options_values_price, opa.price_prefix from " . TABLE_ORDERS_PRODUCTS_ATTRIBUTES . " opa, " . TABLE_ORDERS . " o, " . TABLE_ORDERS_PRODUCTS . " op WHERE o.orders_id = opa.orders_id AND op.orders_products_id = opa.orders_products_id"; I can post bits of code from Option Type if that would be helpful. It would be so great to be able to see this info at a click! Tatty

Hi nazy, I can't help with the first two problems, but I managed to get my radio buttons displaying horizontally! I posted about it on this thread before, take a look here: http://forums.oscommerce.com/index.php?sho...mp;#entry935105 It's working really well on my website. All the best, Tatty

I just wanted to say thank you to anyone who worked on this contribution - it's the easiest one I've ever installed, thank you for the excellent instructions, it works like a dream.

Hi Tom (or anyone else that can help!) I have the module running smoothly except a few problems... 1 - A lot of US customers cannot check out. They fill in their card details but the transaction fails. When I check in Protx admin their attempts do not even show up in Invalid or Failed transactions. It mainly seems to be Visa cards that are failing. In the US Visa cards have no start date, some customers think this is the problem. But I've put a UK Visa card through without entering the start date and it worked fine. Any suggestions please? 2 - I'm getting a lot of Failed transactions in Protx admin. When I look at them, the customer's email address and shipping address show up but there is no customer name or billing address, so the transaction is failing. I can see that some customers try again a few times and finally succeed, and there is a Successful transaction with all the correct details. I don't think there is any way for a customer to get to checkout without having given their name and billing address, I think these are somehow not being passed along to Protx. Any idea what I'm doing wrong? I'd be really grateful for any help. Thanks! Tatty

Okay I think I've found how to make the product options (radio buttons) display horizontally. Bear in mind I am new to php and so I'm stumbling through with the html bits of the code to acheive this, but it seems to be working. The changes are to catalog/product_info.php, and involve just changing some <br>, <table>, <tr> and </tr> bits of code. There are two options - Number 1: to display all your attributes in one long horizontal line, e.g. Name: (text box) Colour: Red (radio) Pink (radio) Yellow (radio) Message: (text box) Number 2: to display each attribute on a new line, but the choices for that attribute horizontally, e.g. Name: (text box) Colour: Red (radio) Pink (radio) Yellow (radio) Message: (text box) Here's my code for Number 1, starting from about line 157 of product_info.php up to about line 264. Please don't copy and paste it because lord knows what other changes I've made to my code! Just copy where I've fiddled with the html code (<br>, <tr>, </tr>, <table>, </table> etc): //clr 030714 update query to pull option_type $products_options_name_query = tep_db_query("select distinct popt.products_options_id, popt.products_options_name, popt.products_options_type, popt.products_options_length, popt.products_options_comment from " . TABLE_PRODUCTS_OPTIONS . " popt, " . TABLE_PRODUCTS_ATTRIBUTES . " patrib where patrib.products_id='" . (int)$HTTP_GET_VARS['products_id'] . "' and patrib.options_id = popt.products_options_id and popt.language_id = '" . (int)$languages_id . "' order by popt.products_options_id"); while ($products_options_name = tep_db_fetch_array($products_options_name_query)) { //clr 030714 add case statement to check option type switch ($products_options_name['products_options_type']) { case PRODUCTS_OPTIONS_TYPE_TEXT: //CLR 030714 Add logic for text option $products_attribs_query = tep_db_query("select distinct patrib.options_values_price, patrib.price_prefix from " . TABLE_PRODUCTS_ATTRIBUTES . " patrib where patrib.products_id='" . (int)$HTTP_GET_VARS['products_id'] . "' and patrib.options_id = '" . $products_options_name['products_options_id'] . "'"); $products_attribs_array = tep_db_fetch_array($products_attribs_query); $tmp_html = '<input type="text" name ="id[' . TEXT_PREFIX . $products_options_name['products_options_id'] . ']" size="' . $products_options_name['products_options_length'] .'" maxlength="' . $products_options_name['products_options_length'] . '" value="' . $cart->contents[$HTTP_GET_VARS['products_id']]['attributes_values'][$products_options_name['products_options_id']] .'"> ' . $products_options_name['products_options_comment'] ; if ($products_attribs_array['options_values_price'] != '0') { $tmp_html .= '(' . $products_attribs_array['price_prefix'] . $currencies->display_price($products_attribs_array['options_values_price'], tep_get_tax_rate($product_info['products_tax_class_id'])) .')'; } ?> <tr> <td class="main"><?php echo $products_options_name['products_options_name'] . ':'; ?></td> <td class="main"><?php echo $tmp_html; ?></td> <?php break; case PRODUCTS_OPTIONS_TYPE_TEXTAREA: //CLR 030714 Add logic for text option $products_attribs_query = tep_db_query("select distinct patrib.options_values_price, patrib.price_prefix from " . TABLE_PRODUCTS_ATTRIBUTES . " patrib where patrib.products_id='" . (int)$HTTP_GET_VARS['products_id'] . "' and patrib.options_id = '" . $products_options_name['products_options_id'] . "'"); $products_attribs_array = tep_db_fetch_array($products_attribs_query); $tmp_html = '<textarea onKeyDown="textCounter(this,\'progressbar' . $products_options_name['products_options_id'] . '\',' . $products_options_name['products_options_length'] . ')" onKeyUp="textCounter(this,\'progressbar' . $products_options_name['products_options_id'] . '\',' . $products_options_name['products_options_length'] . ')" onFocus="textCounter(this,\'progressbar' . $products_options_name['products_options_id'] . '\',' . $products_options_name['products_options_length'] . ')" wrap="soft" name="id[' . TEXT_PREFIX . $products_options_name['products_options_id'] . ']" rows=5 id="id[' . TEXT_PREFIX . $products_options_name['products_options_id'] . ']" value="' . $cart->contents[$HTTP_GET_VARS['products_id']]['attributes_values'][$products_options_name['products_options_id']] . '"></textarea> <div id="progressbar' . $products_options_name['products_options_id'] . '" class="progress"></div> <script>textCounter(document.getElementById("id[' . TEXT_PREFIX . $products_options_name['products_options_id'] . ']"),"progressbar' . $products_options_name['products_options_id'] . '",' . $products_options_name['products_options_length'] . ')</script>';?> <!-- DDB - 041031 - Form Field Progress Bar //--> <?php if ($products_attribs_array['options_values_price'] != '0') { ?> <td class="main"><?php echo $products_options_name['products_options_name'] . '(' . $products_options_name['products_options_comment'] . ' ' . $products_attribs_array['price_prefix'] . $currencies->display_price($products_attribs_array['options_values_price'], tep_get_tax_rate($product_info['products_tax_class_id'])) . ')'; ?></td> <?php } else { ?> <td class="main"><?php echo $products_options_name['products_options_name'] . '(' . $products_options_name['products_options_comment'] . ')'; ?></td> <?php } ?> <td class="main"><?php echo $tmp_html; ?></td> <?php break; case PRODUCTS_OPTIONS_TYPE_RADIO: //CLR 030714 Add logic for radio buttons $tmp_html = '<table>'; $products_options_query = tep_db_query("select pov.products_options_values_id, pov.products_options_values_name, pa.options_values_price, pa.price_prefix from " . TABLE_PRODUCTS_ATTRIBUTES . " pa, " . TABLE_PRODUCTS_OPTIONS_VALUES . " pov where pa.products_id = '" . (int)$HTTP_GET_VARS['products_id'] . "' and pa.options_id = '" . $products_options_name['products_options_id'] . "' and pa.options_values_id = pov.products_options_values_id and pov.language_id = '" . $languages_id . "'"); $checked = true; while ($products_options_array = tep_db_fetch_array($products_options_query)) { $tmp_html .= '<td class="main">'; $tmp_html .= tep_draw_radio_field('id[' . $products_options_name['products_options_id'] . ']', $products_options_array['products_options_values_id'], $checked); $checked = false; $tmp_html .= $products_options_array['products_options_values_name'] ; $tmp_html .=$products_options_name['products_options_comment'] ; if ($products_options_array['options_values_price'] != '0') { $tmp_html .= '(' . $products_options_array['price_prefix'] . $currencies->display_price($products_options_array['options_values_price'], tep_get_tax_rate($product_info['products_tax_class_id'])) .') '; } $tmp_html .= '</td>'; } $tmp_html .= '</table>'; ?> <td class="main"><?php echo $products_options_name['products_options_name'] . ':'; ?></td> <td class="main"><?php echo $tmp_html; ?></td> <?php break; case PRODUCTS_OPTIONS_TYPE_CHECKBOX: //CLR 030714 Add logic for checkboxes $products_attribs_query = tep_db_query("select distinct patrib.options_values_id, patrib.options_values_price, patrib.price_prefix from " . TABLE_PRODUCTS_ATTRIBUTES . " patrib where patrib.products_id='" . (int)$HTTP_GET_VARS['products_id'] . "' and patrib.options_id = '" . $products_options_name['products_options_id'] . "'"); $products_attribs_array = tep_db_fetch_array($products_attribs_query); echo '<td class="main">' . $products_options_name['products_options_name'] . ': </td><td class="main">'; echo tep_draw_checkbox_field('id[' . $products_options_name['products_options_id'] . ']', $products_attribs_array['options_values_id']); echo $products_options_name['products_options_comment'] ; if ($products_attribs_array['options_values_price'] != '0') { echo '(' . $products_attribs_array['price_prefix'] . $currencies->display_price($products_attribs_array['options_values_price'], tep_get_tax_rate($product_info['products_tax_class_id'])) .') '; } echo '</td>'; break; default: //clr 030714 default is select list //clr 030714 reset selected_attribute variable $selected_attribute = false; $products_options_array = array(); $products_options_query = tep_db_query("select pov.products_options_values_id, pov.products_options_values_name, pa.options_values_price, pa.price_prefix from " . TABLE_PRODUCTS_ATTRIBUTES . " pa, " . TABLE_PRODUCTS_OPTIONS_VALUES . " pov where pa.products_id = '" . (int)$HTTP_GET_VARS['products_id'] . "' and pa.options_id = '" . (int)$products_options_name['products_options_id'] . "' and pa.options_values_id = pov.products_options_values_id and pov.language_id = '" . (int)$languages_id . "'"); while ($products_options = tep_db_fetch_array($products_options_query)) { $products_options_array[] = array('id' => $products_options['products_options_values_id'], 'text' => $products_options['products_options_values_name']); if ($products_options['options_values_price'] != '0') { $products_options_array[sizeof($products_options_array)-1]['text'] .= ' (' . $products_options['price_prefix'] . $currencies->display_price($products_options['options_values_price'], tep_get_tax_rate($product_info['products_tax_class_id'])) .') '; } } if (isset($cart->contents[$HTTP_GET_VARS['products_id']]['attributes'][$products_options_name['products_options_id']])) { $selected_attribute = $cart->contents[$HTTP_GET_VARS['products_id']]['attributes'][$products_options_name['products_options_id']]; } else { $selected_attribute = false; } ?> <td class="main"><?php echo $products_options_name['products_options_name'] . ':'; ?></td> <td class="main"><?php echo tep_draw_pull_down_menu('id[' . $products_options_name['products_options_id'] . ']', $products_options_array, $selected_attribute) . $products_options_name['products_options_comment']; ?></td> <?php } //clr 030714 end switch } //clr 030714 end while Number 2: Again, starting from about line 157 of product_info.php up to about line 264. Please don't copy and paste it because lord knows what other changes I've made to my code! Just copy where I've fiddled with the html code (<br>, <tr>, </tr>, <table>, </table> etc): //clr 030714 update query to pull option_type $products_options_name_query = tep_db_query("select distinct popt.products_options_id, popt.products_options_name, popt.products_options_type, popt.products_options_length, popt.products_options_comment from " . TABLE_PRODUCTS_OPTIONS . " popt, " . TABLE_PRODUCTS_ATTRIBUTES . " patrib where patrib.products_id='" . (int)$HTTP_GET_VARS['products_id'] . "' and patrib.options_id = popt.products_options_id and popt.language_id = '" . (int)$languages_id . "' order by popt.products_options_id"); while ($products_options_name = tep_db_fetch_array($products_options_name_query)) { //clr 030714 add case statement to check option type switch ($products_options_name['products_options_type']) { case PRODUCTS_OPTIONS_TYPE_TEXT: //CLR 030714 Add logic for text option $products_attribs_query = tep_db_query("select distinct patrib.options_values_price, patrib.price_prefix from " . TABLE_PRODUCTS_ATTRIBUTES . " patrib where patrib.products_id='" . (int)$HTTP_GET_VARS['products_id'] . "' and patrib.options_id = '" . $products_options_name['products_options_id'] . "'"); $products_attribs_array = tep_db_fetch_array($products_attribs_query); $tmp_html = '<input type="text" name ="id[' . TEXT_PREFIX . $products_options_name['products_options_id'] . ']" size="' . $products_options_name['products_options_length'] .'" maxlength="' . $products_options_name['products_options_length'] . '" value="' . $cart->contents[$HTTP_GET_VARS['products_id']]['attributes_values'][$products_options_name['products_options_id']] .'"> ' . $products_options_name['products_options_comment'] ; if ($products_attribs_array['options_values_price'] != '0') { $tmp_html .= '(' . $products_attribs_array['price_prefix'] . $currencies->display_price($products_attribs_array['options_values_price'], tep_get_tax_rate($product_info['products_tax_class_id'])) .')'; } ?> <tr> <td class="main"><?php echo $products_options_name['products_options_name'] . ':'; ?></td> <td class="main"><?php echo $tmp_html; ?></td> </tr> <?php break; case PRODUCTS_OPTIONS_TYPE_TEXTAREA: //CLR 030714 Add logic for text option $products_attribs_query = tep_db_query("select distinct patrib.options_values_price, patrib.price_prefix from " . TABLE_PRODUCTS_ATTRIBUTES . " patrib where patrib.products_id='" . (int)$HTTP_GET_VARS['products_id'] . "' and patrib.options_id = '" . $products_options_name['products_options_id'] . "'"); $products_attribs_array = tep_db_fetch_array($products_attribs_query); $tmp_html = '<textarea onKeyDown="textCounter(this,\'progressbar' . $products_options_name['products_options_id'] . '\',' . $products_options_name['products_options_length'] . ')" onKeyUp="textCounter(this,\'progressbar' . $products_options_name['products_options_id'] . '\',' . $products_options_name['products_options_length'] . ')" onFocus="textCounter(this,\'progressbar' . $products_options_name['products_options_id'] . '\',' . $products_options_name['products_options_length'] . ')" wrap="soft" name="id[' . TEXT_PREFIX . $products_options_name['products_options_id'] . ']" rows=5 id="id[' . TEXT_PREFIX . $products_options_name['products_options_id'] . ']" value="' . $cart->contents[$HTTP_GET_VARS['products_id']]['attributes_values'][$products_options_name['products_options_id']] . '"></textarea> <div id="progressbar' . $products_options_name['products_options_id'] . '" class="progress"></div> <script>textCounter(document.getElementById("id[' . TEXT_PREFIX . $products_options_name['products_options_id'] . ']"),"progressbar' . $products_options_name['products_options_id'] . '",' . $products_options_name['products_options_length'] . ')</script>';?> <!-- DDB - 041031 - Form Field Progress Bar //--> <?php if ($products_attribs_array['options_values_price'] != '0') { ?> <td class="main"><?php echo $products_options_name['products_options_name'] . '(' . $products_options_name['products_options_comment'] . ' ' . $products_attribs_array['price_prefix'] . $currencies->display_price($products_attribs_array['options_values_price'], tep_get_tax_rate($product_info['products_tax_class_id'])) . ')'; ?></td> <?php } else { ?> <td class="main"><?php echo $products_options_name['products_options_name'] . '(' . $products_options_name['products_options_comment'] . ')'; ?></td> <?php } ?> <td class="main"><?php echo $tmp_html; ?></td> <?php break; case PRODUCTS_OPTIONS_TYPE_RADIO: //CLR 030714 Add logic for radio buttons $tmp_html = '<table>'; $products_options_query = tep_db_query("select pov.products_options_values_id, pov.products_options_values_name, pa.options_values_price, pa.price_prefix from " . TABLE_PRODUCTS_ATTRIBUTES . " pa, " . TABLE_PRODUCTS_OPTIONS_VALUES . " pov where pa.products_id = '" . (int)$HTTP_GET_VARS['products_id'] . "' and pa.options_id = '" . $products_options_name['products_options_id'] . "' and pa.options_values_id = pov.products_options_values_id and pov.language_id = '" . $languages_id . "'"); $checked = true; while ($products_options_array = tep_db_fetch_array($products_options_query)) { $tmp_html .= '<td class="main">'; $tmp_html .= tep_draw_radio_field('id[' . $products_options_name['products_options_id'] . ']', $products_options_array['products_options_values_id'], $checked); $checked = false; $tmp_html .= $products_options_array['products_options_values_name'] ; $tmp_html .=$products_options_name['products_options_comment'] ; if ($products_options_array['options_values_price'] != '0') { $tmp_html .= '(' . $products_options_array['price_prefix'] . $currencies->display_price($products_options_array['options_values_price'], tep_get_tax_rate($product_info['products_tax_class_id'])) .') '; } $tmp_html .= '</td>'; } $tmp_html .= '</table>'; ?> <tr> <td class="main"><?php echo $products_options_name['products_options_name'] . ':'; ?></td> <td class="main"><?php echo $tmp_html; ?></td> </tr> <?php break; case PRODUCTS_OPTIONS_TYPE_CHECKBOX: //CLR 030714 Add logic for checkboxes $products_attribs_query = tep_db_query("select distinct patrib.options_values_id, patrib.options_values_price, patrib.price_prefix from " . TABLE_PRODUCTS_ATTRIBUTES . " patrib where patrib.products_id='" . (int)$HTTP_GET_VARS['products_id'] . "' and patrib.options_id = '" . $products_options_name['products_options_id'] . "'"); $products_attribs_array = tep_db_fetch_array($products_attribs_query); echo '<td class="main">' . $products_options_name['products_options_name'] . ': </td><td class="main">'; echo tep_draw_checkbox_field('id[' . $products_options_name['products_options_id'] . ']', $products_attribs_array['options_values_id']); echo $products_options_name['products_options_comment'] ; if ($products_attribs_array['options_values_price'] != '0') { echo '(' . $products_attribs_array['price_prefix'] . $currencies->display_price($products_attribs_array['options_values_price'], tep_get_tax_rate($product_info['products_tax_class_id'])) .') '; } echo '</td>'; break; default: //clr 030714 default is select list //clr 030714 reset selected_attribute variable $selected_attribute = false; $products_options_array = array(); $products_options_query = tep_db_query("select pov.products_options_values_id, pov.products_options_values_name, pa.options_values_price, pa.price_prefix from " . TABLE_PRODUCTS_ATTRIBUTES . " pa, " . TABLE_PRODUCTS_OPTIONS_VALUES . " pov where pa.products_id = '" . (int)$HTTP_GET_VARS['products_id'] . "' and pa.options_id = '" . (int)$products_options_name['products_options_id'] . "' and pa.options_values_id = pov.products_options_values_id and pov.language_id = '" . (int)$languages_id . "'"); while ($products_options = tep_db_fetch_array($products_options_query)) { $products_options_array[] = array('id' => $products_options['products_options_values_id'], 'text' => $products_options['products_options_values_name']); if ($products_options['options_values_price'] != '0') { $products_options_array[sizeof($products_options_array)-1]['text'] .= ' (' . $products_options['price_prefix'] . $currencies->display_price($products_options['options_values_price'], tep_get_tax_rate($product_info['products_tax_class_id'])) .') '; } } if (isset($cart->contents[$HTTP_GET_VARS['products_id']]['attributes'][$products_options_name['products_options_id']])) { $selected_attribute = $cart->contents[$HTTP_GET_VARS['products_id']]['attributes'][$products_options_name['products_options_id']]; } else { $selected_attribute = false; } ?> <td class="main"><?php echo $products_options_name['products_options_name'] . ':'; ?></td> <td class="main"><?php echo tep_draw_pull_down_menu('id[' . $products_options_name['products_options_id'] . ']', $products_options_array, $selected_attribute) . $products_options_name['products_options_comment']; ?></td> <?php } //clr 030714 end switch } //clr 030714 end while I hope this helps someone! If you want to see it in action, let me know. Tatty

Hi there, I know you posted this a while back but is there any chance you can remember what your solution was for the layout of the attributes using Option Type? Thank you! Tatty

Hi Tom, Thanks for your really kind offer. I've managed to get it working now (phew!) and thought someone else might find this useful: the reason it wouldn't work is because Protx wouldn't accept my Preauth transactions. They only want real time transactions. So in admin I set Authorization Type to PAYMENT and now all is well. Thanks again Tom, Tatty

Please can you help me get things running smoothly? I've got this contribution running on OS2.2, with SSL enabled. I have Curl enabled through PHP. When I do a Server IP Test, I've checked that the IP that comes up in the post is correct on my Protx account. Then when I do a Test, I get the error message "Couldn\'t create a transaction (VRTXInvalidIPAddress". Please can somebody help? I've looked through this topic but couldn't find a solution. I've tried adding the extra Curl related lines in includes/modules/payment/protx_direct.php. I'm also emailing my host to see if there's a shared IP address I need to add. Thanks in advance, Tatty