I just got their Speed Reaper 3-year plan on November 30th. I did a bunch of research before landing on this company. So far, everything is great!
One thing to mention, their server date/time stamp is set to the European format, as in dd/mm/yyyy. That threw me off because I am used to the US format of mm/dd/yyyy. So, when it says that your next billing date is 04/12/2024, it's not April 12th.
Also, their shared hosting is not ideal for certain types of customers. For example, if your site is dependant on heavy file downloads such as videos, their shared hosting would not be a good fit for both, storage and data transfer.