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Showing content with the highest reputation on 11/10/2019 in all areas

  1. 1 point
    ArtcoInc

    PHP and the newest cPanel

    I have two live shops. One is running the Community Edition osC v2.3.3.4 (yes, it's that old). The other is running the pre-gold Community Edition osC v2.3.4. I am working on a new site using Phoenix, but that's still in development. I had configured my host to use PHP v5.6 on my shops, and everything was running fine. My host recently did an unannounced upgrade to the cPanel tool set which, unfortunately, upgraded all of my shops to PHP v7.3. Needless to say, there were problems. The first issue I noticed was that I could no longer run the Security Check module in Admin for either shop. I verified that the code against a backup to make sure that it hadn't been hacked. It wasn't until I ran the Server Info module in Admin did I notice that the version of PHP had been changed to v7.3. I logged into my host's cPanel, and discovered that the oldest version of PHP available was v7.0. I rolled back to v7.0, but that did not fix the issues I was having. I contacted tech support through their chat function <grumble, grumble>. I explained the problem, and asked if my sites could be rolled back to PHP v5.6. Yes, but not through cPanel. The new version of cPanel only supports PHP versions 7.0 and up. The tech support person was able to roll back my sited to PHP v5.6 by editing the .htaccess file(s) for all of the sites. They are back up and running now. Server Info shows I'm running PHP v5.6, even though cPanel says I'm running PHP v7.0. I hope this info may assist someone who may run into a similar issue. Malcolm
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