Your Shopping Cart is empty!

[certify]

I am getting "Your Shopping Cart is empty!" from a new installation!

 

Can anybody point me to the right direction?

[satish]

generally if session ID is getting lost then this happens.

 

Make sure Your cookie settings are ok.

 

 

Satish

[certify]

Session Directory /tmp

Force Cookie Use False

Check SSL Session ID False

Check User Agent False

Check IP Address False

Prevent Spider Sessions True

Recreate Session False

Is this right?

[♥ecartz]

That should be fine (although if you are using file sessions, you may want to change the Session Directory, but you probably should be using mysql sessions anyway). The settings that are likely to be wrong would be the ones in the includes/configure.php file, e.g.

  define('HTTP_SERVER', ''); // eg, http://localhost - should not be empty for productive servers
 define('HTTPS_SERVER', ''); // eg, https://localhost - should not be empty for productive servers
 define('ENABLE_SSL', false); // secure webserver for checkout procedure?
 define('HTTP_COOKIE_DOMAIN', '');
 define('HTTPS_COOKIE_DOMAIN', '');
 define('HTTP_COOKIE_PATH', '');
 define('HTTPS_COOKIE_PATH', '');
 define('DIR_WS_HTTP_CATALOG', '');
 define('DIR_WS_HTTPS_CATALOG', '');

 define('STORE_SESSIONS', ''); // leave empty '' for default handler or set to 'mysql'

these are the blank ones from prior to running the install. What do you have for these (you can leave off the rest of the configure.php file, especially the DB info)?

[satish]

Perform following checks:

1)The url that are getting generated do they have some oscsid.

1a)If Yes are these oscsid same before and after add to cart has been done.

 

If oscsid has changed then we can say session id is getting lost.

 

 

2)In case oscsid not in url then check cookies for oscsid values and

2a)If Yes are these oscsid same before and after add to cart has been done.

If oscsid has changed then we can say session id is getting lost.

 

 

 

Satish

[gillwill]

I am getting "Your Shopping Cart is empty!" from a new installation!

 

Can anybody point me to the right direction?

 

 

I had this very same problem, also with not saving a customer logon session with my system that I was testing on "localhost" on Apache server in Windows XP.

 

Changing the Cookie Domains and Cookie Paths to blank in the catalog\includes\configure.php file resolved this for me.

[satish]

If session ID is lost this generally happens.

 

Check the oscsid and make sure that it does not change.

 

Satish