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Paypal not receiving order details?

paypal express standard payment

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#1   Tarahlynn

Tarahlynn
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Posted 29 April 2012 - 03:05 AM

Hi guys, I did some searches online and I don't seem to be the only one with this problem but I haven't yet come upon a solution. My client wants to be able to login to Paypal and see all of the order details. Right now there is no information in Paypal at all accept the order total and who sent it. My client has to login to OSC to get the order details and then return to Paypal to print out the shipping labels. She finds it annoying to say the least. Does anyone know a solution to this problem? On her site (www.wolfnordogenterprises.com) we're using only two payment modules Paypal Standard and Paypal Express it seems like this should happen automatically I don't understand why/or how Paypal can recieve the shipping and order total fine but not the order details??


Thank you for any help you can give me!

Edited by Jan Zonjee, 30 April 2012 - 10:41 AM.


#2 ONLINE   14steve14

14steve14

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Posted 29 April 2012 - 07:07 AM

If you read through the code of the paypal standard page, the order details are not sent, just the order totals. There is an add on to send the order details. http://addons.oscommerce.com/category?search=paypal+order+details

I do not use paypal express so am unable to comment whether order details should be sent.
REMEMBER BACKUP, BACKUP AND BACKUP
I am not a coder, so dont bother sending PMs asking for help as you wont get any.  

OSC has a steep learning curve, but in general the program does work.  If it doesnt work, the chances are it is something you have done.