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jailaxmi

Member Since 20 Jan 2006
Offline Last Active May 14 2012, 17:00
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Posts I've Made

In Topic: Digital files download

14 May 2012, 16:18

View Post14steve14, on 08 May 2012, 17:10, said:

Did you add all the sql files using phpmyadmin.

I did.

In Topic: Digital files download

08 May 2012, 16:44

Ok, so the shipping charges issue has been resolved (my bad!), but I can't seem to find where I messed up regarding the automatic order update. Maybe I didn't set it up right? I added a “Download available” status and that's what I've been changing the order status to manually, because the default order set up is “processing” (then it switches to “shipped” when the order goes out).

Should I set this up differently so that customers can order downloads and/or physical products and get their downloads as soon as their payment goes through? Or do you have any other ideas/suggestions?

Thanks!

Yol

In Topic: Digital files download

03 May 2012, 15:17

Thank you, guys!!! Sorry for the delay in acknowledging your replies, but for some reason my account took f-o-r-e-v-e-r to get re-validated after I changed my email address...

Anyway, I will review my installation to make sure I catch what I missed, but I am still having an issue with the shipping charges. Is there any way to set it up so that there are no shipping charges if the customer only buys a digital product? Any ideas/suggestions would be greatly appreciated!

Thanks,

Yol

In Topic: Digital files download

28 April 2012, 01:46

View Postjailaxmi, on 28 April 2012, 01:00, said:

Hi,

I installed SDS to be able to add downloadable MP3s to my shop, but I am confused about a couple things. One, when I checkout, it charges me for shipping. I use a table rate for shipping, so how do I set things up so that it doesn't charge shipping for digital downloads?

Then, once an order is placed and paid for, how does the customer get the download?

Thanks for any help!

I forgot to mention that I placed a test order (paid shipping and everything) and then updated the order to 'download now available' in admin, but the email I received as a customer, with the updated status, did not have any link to download the file.

What am I missing here? Thanks!

In Topic: Digital files download

28 April 2012, 01:00

Hi,

I installed SDS to be able to add downloadable MP3s to my shop, but I am confused about a couple things. One, when I checkout, it charges me for shipping. I use a table rate for shipping, so how do I set things up so that it doesn't charge shipping for digital downloads?

Then, once an order is placed and paid for, how does the customer get the download?

Thanks for any help!

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