dlcmpls

Yes, thanks Chris. I found that. I appreciate your reply.

Disredard. Found the Tare Weight set to 1 pound.

Hi Jack. I have an odd situation with the Contribution.

I am currently receiving notification emails stating that a customer ran a search, but the search came up empty. However, I know that the searched-on products do exist and I can even find the products if I duplicate the search myself.

Here's an example of an email I received from my site that demonstrates the issue:


##############################

From: "Art Glass" <owner@site.com>

Date: November 20, 2011 2:48:43 PM CST

To: owner@site.com

Subject: Request for product information



A visitor who's email address is could not find the following products using the search function:

------------------------------------------------------
b2137-30f
------------------------------------------------------

Additional Comments:

###############################


Note that no email address is included in the body of the email.

If I go and manually run that same search:

b2137-30f

I get 3 products.

So the search should be valid, and products should be found and shown to the user, but instead I get emails that say no products were found.

Any thoughts?

Yeah, that's what I thought Chris. Thanks for the feedback.

Do you have knowledge as to why it has to be one or the other?

DunWeb, on 02 August 2011, 23:52, said:

Hi Chris. I messed up on my initial post.

We are using the the CCGV contribution:

CCGV Credit Class Gift Voucher 6.0 for 2.3.1

That contribution allows us to distribute discount coupon codes to customers and it works well. However, we can't combine a discount with free shipping. The contribution specifically doesn't allow this combination.

So we are looking for a way to give customers a deal like:

10% off and free shipping - just use this code

When entering the code, the customer gets 10% off their order AND free shipping.

We don't want to just offer free shipping to every customer for every order.