I'm in Pennsylvania and have a customer in Canada who is trying to buy something. Here's what's happening. When she checks out she's given the following shipping options (I've added a number to each option for a clearer explanation of the problem)...
Here's the problem... options 1 through 3 work OK. But if she chooses options 4 through 8, when she gets to the confirmation screen her choice is always replaced by option 1 "Global Express Guaranteed Document Service $35.50".
I've checked with USPS to make certain that options 4 - 8 are available to Waterloo, Ontario, CA. They are.
Anyone have any idea why the USPS shipping module won't retain the customer's preference?
Thanks!
VideoDude