roedel

Hi guys, i am running QBI since 2005,
was very happy until recently. The only issue i had with my old version V3.10 was the import of bundled products. I contacted the owner of the software and he convinced be to upgrade to V3.85.
I hesitated but Adam guaranteed the upgrade would be easy and quick.
Well he was right all i had to do is run a exe file on my PC and voila the upgrade was installed in minutes. After the update another problem occurred, a problem that i did not have before the update.
All orders are imported as invoices, not as sales receipts.
As a workaround a have to modify the iif files manually.
I could not figure out a solution with Adam, the problem seems to be somewhere deeper in his software.

The thing is after that update there are no more php file we could modify manually.
The thing somehow develops a own live on my server, i am not a super programmer crack but i installed many mods myself and know a bit how to troubleshoot.

While Adam was very responsive we came to the point where he asked me to give him all my login infos: "Cpanel OS Commerce Admin panel". Not that i mistrust that guy, but we have many customers and active credit card processing going on.... So:

A: is it legal to have someone you don't know dig through your database?
B: Would you provide that log in info?

Please let me know your opinion, i am a bit frustrated at this point.

And don't forget: Never change a running system!