solardirect

My original comment was just that. A comment stating that one possible reason for abandoned carts was that customers failed to click on the Confirm Button. since it has caused confusion here, and for those who want a simple solution, please see Order Confirmation - lost sales for a quick fix. End of Off Topic. Please resume On Topic discussion.

We are working on a reply letter which may be of use to others. It will be available tomorrow to be posted here. It is more of a questionaire which lists typical reasons why they did not complete the transaction (i.e. found better price, changed their mind, etc.) I am hoping maybe Aalst or someone can take this one step further by coding it to be an interactive HTML form which will do two things. One, it will allow the customer to easily pick the reason by checking a box (instead of writing a response letter) and then adding comments in a field if desired. Two, it would gather statisical information on why people did not check out from those that respond to it. It will still be a customer service approach, but add the ability for the customer to select a box to request further help if needed for technical site issues (I have lost plenty of sales just because the customer forgot to push the last confirmation button) or for more product information. Of course it would still be able to be edited to meet each admin's exact wording. If this sounds of interest, let me know, and I will post the template in the AM. Kirk

It fixed mine as well. Very fast: I have it set to 300 days and there about 40 carts in the report. Loads in about two seconds. Hosting OSC2/MS2 on Dedicated Linux Redhat8.0 Server as localhost w/MySql on fast server and 1024k pipe. Thanks. This is VERY NICE. Kirk

Installed latest version 1.2 Installation ok except when I go to run the report in tools. My server comes to a standstill and the window is taking a longgggg time and not finishing. I got the 30 sec timeout message before I set $BASE_DAYS = 10; to $BASE_DAYS = 1, and now it just nevers finishes. Server and all web sites basically stop. I have a lot of attributes, and about 100 abandoned carts...but of course probably only a few in the last 1 day. Any ideas? Hosting OSC2/MS2 on Linux Redhat8.0 w/MySql on fast server and 1024k pipe.

Hopefully you guys will post both links for the new releases here so we can find them. We are all waiting patiently.

Hi, I only read the first 3-4 pages and then skipped to the end, so maybe this has been mentioned... I'm sure many people just abandon their carts, but I know for a fact that I have lost sales because when the customer gets to the confirmation page, they think that they have just received the confirmation - they do not realize that the site is asking for their confirmation. They never see the "Confirm Button" at the bottom of the page and since they do not click on it, they leave the site which leaves the item in the cart and loses their credit card info and sale (and the admin never knows it). I have added a big notice on the top of this page to instruct them, but my guess is some people still don't push the button even tho they want to purchase. This contrib will help catch these. Thanks. Kirk

Hi, I just installed this mod today, and it is simple and wonderful. A few problems and comments tho... I am using OS2 MS2. #1 I notice that when I change the Price(ex) that it changes the Price(inc) and Total(inc), However the Total changes to $0.00. It also shows as $0.00 for the Order Total on the orders.php page and on the orders.php...&action=edit page, also when the customer views account.php and account_history_info.php. Is this just me or has no one noticed this? #2 Changed the billing address, worked ok. #3 Added a new comment and it did not save it. had to go back to the normal order edit (orders.php...&action=edit page) to add a comment. #4 (I know this may have been dicussed b4, but...) I tried to add a product to the order, and after choosing a Category, no products were available, just empty fields. I have multiple sub levels of categories. #5 I also noticed that you can not see or edit the attribute options amounts, only the total. This would be very helpful. #6 I used the latest download, and did not notice anything about adding the various ways to link to the edit page that were mentioned in this thread. It would be helpful for folks that use the mod but do not read this to have it in the docs. Thanks again, Kirk

Rich, #1 Not sure that it is updated yet, but the four changes are simple... One note: the $hiddenPassword = '-hidden-'; goes int the admin/admin_account.php file NOT the language file with same name. #2 Yes #3 I am fairly sure you will be able to do this.

Mattice (or anyone), would you care to comment on this related question...http://www.oscommerce.com/forums/viewtopic.php...ions%2A+spiders

Seth, It would be a nice addition if you could add a "remember me" check box on the login screen like other web based screens so you did not have to type in your email and password as long as you were accessing from the same computer. Kirk

I set it to session.gc_maxlifetime = 3600 for one hour. What do you mean? I am guessing this also effects actual user sessions as well??? Is this what effects when users fall off the Who' Online display? So now mine will stay on there for one hour? Any other problems with setting this high?

MaxiDVD wrote: Is there an answer for this. It times out way too quick. We work in it all day and need to set it way high or turn it off. Kirk

Hi Seth, I just installed your ver 2.2 on my MS2. Works well except I am getting the same email errors: subj = ADMIN_EMAIL_SUBJECT and body = ADMIN_EMAIL_TEXT. Plus I have not moved to my live site yet so I don't know how it will work with SSL. I just wanted to clarify: To be up to date on bug fixes, I presume I need to apply the changes that Christine repeated in the post above mine. Are these the only ones (after reading this whole thread I was getting fried). One other thing, I am a bit confused on the purpose of the File Access section. Why would you want to turn the Status to red for any of the boxes? What does store files mean? Is this for adding new boxes when you add a new contrib? Btw, very nice contrib. Kirk

Another fix (syntax error): readme says: Find the following (approx line 279) $sql_data_array = array('products_name' => tep_db_prepare_input($HTTP_POST_VARS['products_name'][$language_id]), 'products_description' => tep_db_prepare_input($HTTP_POST_VARS['products_description'][$language_id]), 'products_url' => tep_db_prepare_input($HTTP_POST_VARS['products_url'][$language_id]), Add the following to the end 'products_head_title_tag' => tep_db_prepare_input($HTTP_POST_VARS['products_head_title_tag'][$language_id]), ========================== Well the last ";" in the original code does need to be changed to a "," but the last line of the new code needs to end with "));" Here is the complete code: $sql_data_array = array('products_name' => tep_db_prepare_input($HTTP_POST_VARS['products_name'][$language_id]), 'products_description' => tep_db_prepare_input($HTTP_POST_VARS['products_description'][$language_id]), 'products_url' => tep_db_prepare_input($HTTP_POST_VARS['products_url'][$language_id]), 'products_head_title_tag' => tep_db_prepare_input($HTTP_POST_VARS['products_head_title_tag'][$language_id]));

Farrukh, I have the same problem. I don't understand your answer in the above post. Could you please post the exact code to look for and the exact code to replace it with. Plus, see below, there are two sections that are not in MS2 code. In the readme file are the following two instructions: Find the following (approx line 377) } elseif ($HTTP_GET_VARS['action'] == 'new_product') { if (isset($HTTP_GET_VARS['pID']) && empty($HTTP_POST_VARS)) { $product_query = tep_db_query("select pd.products_name, pd.products_description, pd.products_url, p.products_id, p.products_quantity, p.products_model, p.products_image, p.products_price, p.products_weight, p.products_date_added, p.products_last_modified, date_format(p.products_date_available, '%Y-%m-%d') as products_date_available, p.products_status, p.products_tax_class_id, p.manufacturers_id from " . TABLE_PRODUCTS . " p, " . TABLE_PRODUCTS_DESCRIPTION . " pd where p.products_id = '" . (int)$HTTP_GET_VARS['pID'] . "' and p.products_id = pd.products_id and pd.language_id = '" . (int)$languages_id . "'"); $product = tep_db_fetch_array($product_query); AND Find the following (approx line 573) $pInfo = new objectInfo($product); } elseif ($HTTP_POST_VARS) { $pInfo = new objectInfo($HTTP_POST_VARS); $products_name = $HTTP_POST_VARS['products_name']; $products_description = $HTTP_POST_VARS['products_description']; $products_url = $HTTP_POST_VARS['products_url']; } else { $pInfo = new objectInfo(array()); } I have a clean install of 2.2 MS2 and can not find this code in the categories.php file. Has this changed and the readme is not updated? What code am I really looking for, and do I replace it with the code in the readme file? Any help is appreciated as the readme file does not seem to be correct.