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JoshBowe

Member Since 30 Aug 2011
OFFLINE Last Active Mar 12 2013 03:28 PM
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Topics I've Started

Payment & confirmation received but the order is not showing in osCommerce

12 March 2013 - 02:02 PM

Hi, this is a rare occurrence but it's happened a couple of times now and it's resulted in a customer not receiving their order.

The module we are using is SagePay Form 1.2. What has happened is the customer has gone to place their order and checked out as normal, we've received the payment from the customer but order hasn't appeared on our admin orders page and the customers basket is still full of what they intended to buy.

Has this ever happened to anyone else, and does anyone know a solution?

Thanks.

PayPal eCheque's & Order Status

30 July 2012 - 02:12 PM

Hi everyone,

I noticed that we'd been getting quite a lot of PayPal eCheque payments of late, this isn't a problem but it's often easy to miss that it's an eCheque as when paying using an eCheque the payment goes into the 'Pending' status along with all of the other fully completed payments.

I was wondering if it was possible for just eCheque payments to be put into a status of their own 'Pending eCheques' automatically, then when the eCheque clears, for the status to be updated to 'Pending' so it goes in with the rest of the completed payments?

If anyone has any ideas it would be appreciated. Thanks.

Still able to purchase an item that's set to 'Out of Stock' if it was added...

06 June 2012 - 01:48 PM

Hi,

I'm running an osCommerce 2.3.1 store and I've run into a bit of a problem, one of the features of having an account with an osCommerce store is that if someone adds a product to their basket, then signs out, the next time they sign in the product will still be in their basket.

This is all well and good until someone adds something to their basket, we remove it from stock and it still stays in their basket. They can then continue to make the purchase even though the item is out of stock!

I have tried setting to 'Allow Checkout' to 'False' and it's still possible. I set up a clean osCommerce install and I still encounter this problem.

Is there anyway to overcome this problem?

Thanks.