WoodsWalker

Hi Nick!

Yes, I know this is the wild card - customer behaviour. I do wonder why it would have started happening "all of a sudden" a few months ago. Still, I think between customers double-clicking, possibly a crowded server at my service provider, a "crowded internet" and other potential factors, there are probably multiple reasons for my problem. Probably more than one factor comes into play in each occurrence.

Things did seem to improve a lot after I disabled the order confirmation email and cleaned up my checkout_success page, which didn't really involve much change to that file but more change to the column_left file, where I had placed a site seal for my SSL. Like many site seals that lead to outside servers, this one made my pages load slowly. Now it's only on my "Welcome page."

Well, that's all I can think of. Perhaps I'll post a little note reminding customers to only click once.

If anyone else has a tip, please post!

Thanks again Nick.
~Wendy