have been testing my site and I have notived on certain products when i add it to my cart and go to checkout i click on confirm and go to the checkout shipping page and then when i click continue it just goes to sam page, the shipping page i alreday on, in other words i dont leave the checkout shipping page.
Ive also noticed this only happans on products tha when i search for in products in my admin they appear twice but not as individual products, ie the same product appears twice under each other but wont let me select either 1 of them just both.
It is these products that when i cart wont let me move on in the payments process.
I did use easy populate and a second time i uploaded some stuff there was duplicate products BUT when they appear twice in products in admin i cannot select 1 to delete as its a sif they are joined together and when i click on either one to turn on or off the products listing it turns off both or turns on both whichever I select. I cant turn on or off just 1 of the duplicate products.
So just to clarify so i havent confused myself lol when i add 1 of these products i go to checkout get to the delivery information page at checkout_shipping and click continue and nothng happens, page sort of just refreshes. If i check the product in admin and search for it the product has 2 listings but they behave as 1.
Any ideas please, my site did go live but now its offline due to this.
Is there also another quicker way of finding out which product has these 2 listings and has duplicate listings on my site without checking each one at a time.
thanks