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Issue Information
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#000593
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0 - None Assigned
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New
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2.3.2
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Issue Confirmations
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Yes (0)No (1)
0
Add Comments About Your Order
About the text that is typed into the Comments box. We can trace it as far as
in
checkout_confirmation.php
but no further. This is bit serious. The buyer will be annoyed at the seller's apparent discourtesy, in ignoring a request. Since we no longer put the text into the orders table I have replaced the quoted line with these 2 lines
and inserted
into
checkout_success.php
immediately before
The email arrives simultaneously with the one from Paypal. So identifying the order, to which the comment relates, is not a problem. But I acknowledge that positive identification would be preferable.
About the text that is typed into the Comments box. We can trace it as far as
$comments = tep_db_prepare_input($HTTP_POST_VARS['comments']);
in
checkout_confirmation.php
but no further. This is bit serious. The buyer will be annoyed at the seller's apparent discourtesy, in ignoring a request. Since we no longer put the text into the orders table I have replaced the quoted line with these 2 lines
session_start(); $_SESSION['comments'] = filter_var($HTTP_POST_VARS['comments'], FILTER_SANITIZE_STRING);
and inserted
Quote
session_start();
$to_name = 'self';
$to_email_address = 'xxxxxxxxxxxxxxxx@yahoo.co.uk';
$email_subject = 'from website';
$email_text = '';
if (isset($_SESSION['comments']) && tep_not_null($_SESSION['comments'])) {
$email_text = $_SESSION['comments'];
}
$from_email_name = 'Shop Administration';
$from_email_address = 'info@mytepshop.com';
if ($email_text != '') {
tep_mail($to_name, $to_email_address, $email_subject, $email_text, $from_email_name, $from_email_address);
}
$to_name = 'self';
$to_email_address = 'xxxxxxxxxxxxxxxx@yahoo.co.uk';
$email_subject = 'from website';
$email_text = '';
if (isset($_SESSION['comments']) && tep_not_null($_SESSION['comments'])) {
$email_text = $_SESSION['comments'];
}
$from_email_name = 'Shop Administration';
$from_email_address = 'info@mytepshop.com';
if ($email_text != '') {
tep_mail($to_name, $to_email_address, $email_subject, $email_text, $from_email_name, $from_email_address);
}
into
checkout_success.php
immediately before
require(DIR_WS_INCLUDES . 'template_top.php');
The email arrives simultaneously with the one from Paypal. So identifying the order, to which the comment relates, is not a problem. But I acknowledge that positive identification would be preferable.
?? Comments about your order are written to the order_status_history table in 2.3.3
This is picked up at $order->info['comments'], which is part of the order class.
$sql_data_array = array('orders_id' => $insert_id,
'orders_status_id' => $order->info['order_status'],
'date_added' => 'now()',
'customer_notified' => $customer_notification,
'comments' => $order->info['comments']);
tep_db_perform(TABLE_ORDERS_STATUS_HISTORY, $sql_data_array);
This is picked up at $order->info['comments'], which is part of the order class.
Hi
I just posted in the forum regarding a similar problem.
It is possible that customers comments are lost when using paypal standard_ipn.
The comments are not written to the orders_status_history when the order is saved.
See here
http://forums.oscommerce.com/topic/393117-lost-customer-comments/
Regards
Ken
I just posted in the forum regarding a similar problem.
It is possible that customers comments are lost when using paypal standard_ipn.
The comments are not written to the orders_status_history when the order is saved.
See here
http://forums.oscommerce.com/topic/393117-lost-customer-comments/
Regards
Ken
