My company operates from Sweden and we are selling physical products all around the world. Our web shop have 3 languages in front end and possibility to show EU and non-EU prices. I know that in Sweden there is a law that we must have a “special” text in Terms & Conditions which have been issued by some legal organisation here in Sweden.
Because the mean part of our customers is coming from USA the question is – do I need to have some different Terms & Conditions (Legal) that fits in to the American laws!? This is very confusing because I simply don’t know if there are some obligations or restrictions that non USA merchants/web shops (must) have?!
I know that this is confusing but I will really appreciate any help because I’m so afraid to do something wrong and I have suspend all activities of my web shop in USA.
Thank you very much!
Best regards,
T.J.
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3 replies to this topic
#2
Posted 02 September 2003, 20:57
I would think your regulated by your location that you have registered your business in and/or have physical present in. If you sell from Sweden (which your governed by) then meeting that regulation is the most important part. Any person buying (main stream) goods from your site should read (and may you have to forced them to "agree") your terms and are thus governed by them and the state/province/country that it stipulates. You can alway add any terms you think is needed/required.
Take a look at other (simular) websites Terms & Conditions from your country and others.
If your goods have questionable content/use/legitmatcy then you should/must consult a lawyer to have a Univeral "Terms & Conditions" drawn up.
I am not a lawyer-so don't take my word as 100% accruate - laws are differnet for every province/state/country- consult a lawyer from your area. Most will do a free 15 min consultation - do your research and "print" off examples and get you questions ready before hand. If you have to then pay to have legal wording drawn up.
Take a look at other (simular) websites Terms & Conditions from your country and others.
If your goods have questionable content/use/legitmatcy then you should/must consult a lawyer to have a Univeral "Terms & Conditions" drawn up.
I am not a lawyer-so don't take my word as 100% accruate - laws are differnet for every province/state/country- consult a lawyer from your area. Most will do a free 15 min consultation - do your research and "print" off examples and get you questions ready before hand. If you have to then pay to have legal wording drawn up.
#3
Posted 02 September 2003, 23:22
So basically I can just translate my terms & conditions from Swedish to all other languages. Then it is up to customer to accept or denied. It is however necessary to accept these terms for successful buying.
Thank you a lot for your answer! You gave me strength to carry on.
ML
Thank you a lot for your answer! You gave me strength to carry on.
ML
#4
Posted 03 September 2003, 14:22
Most sites I have used/seen have a disclaimer in the checkout that states something like "By pressing <Accept/Process/Send Order>, you have read and agreed to our terms and conditions" or some other simular terminogly with a link to term and conditions. This is most suitable. Other sites - on there main page they have something like "By <browsing / placing items in your cart/viewing our catalog/products> you have read and agreed to our terms" (with link).
Good Luck
Good Luck
