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New UPS XML Shipping Module available


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#2381   Loi Han

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Posted 22 August 2014 - 04:59

Any one can help on this error message from UPS

"UPSXML Rates Error: 111210: The requested service is unavailable between the selected locations. experienced by customer with id  on 2014-08-22 03:31:26"

I have install UPSXML version 1.4.0.1 on OScommerce 2.3.4



#2382   TomB01

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Posted 26 September 2014 - 13:37

I am getting similar messages through my e-mail specified for debug errors in the Admin config for UPS XML.  This seems to happen with every order I receive, although the orders appear to complete successfully each time.  I haven't had any complaints, either, although no one has actually selected UPS as a shipping option (I also have USPS Rate and FedEx).  When I use my test accounts and go through all the way to the payment page, I get no error messages whatsoever - even when I select UPS.

 

Does anyone have any ideas?  Here's what I keep getting with each order - sometimes in multiples:

UPSXML Rates Error: 111210: The requested service is unavailable between the selected locations. experienced by customer with id  on 2014-09-25 23:54:22

 

UPSXML TimeInTransit Error: 270032: Invalid Destination Postal Code and City experienced by customer with id  on 2014-09-25 23:54:20



#2383   kymation

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Posted 26 September 2014 - 21:01

That indicates that UPS doesn't like the customer's zip code, or perhaps yours. It will not show a UPS quote, so the customer will never see UPS as a choice.

 

Regards

Jim


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#2384   TomB01

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Posted 27 September 2014 - 14:29

That indicates that UPS doesn't like the customer's zip code, or perhaps yours. It will not show a UPS quote, so the customer will never see UPS as a choice.

 

Regards

Jim

Yes, but that means you have to conclude that every customer is unable to correctly put in a zip code - or, that I don't know my own zip code.  This seems to happen without exception, but the orders conclude with success and without error from USPS.  Every time I test it with various zip codes, no error messages like these are generated. 



#2385   kymation

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Posted 27 September 2014 - 18:00

This module is working on many stores. I just checked my test store and it returned a quote. The only thing I can say is that yo have done something wrong. That's as far as I can go from here.

 

Regards

Jim


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