Guest Posted May 1, 2003 Share Posted May 1, 2003 Okay ... I have customized the dbase to have it look like my site ... but am still confused about the order history. I go through and select services and submit it through the gateway I choose to use which is PayPal. Yet the order is not recorded. The customer information is there but no way of seeing what was ordered on the dbase. I know it should. So I am totally confused. I am obviously missing something huge. I assume it is to publish the dbase or take it from a test mode to live as some merchant accounts are set up. What am I missing? FYI ... I have another dbase for a client with osCommerce who uses a Merchant Account and have been testing it with the test credit card number provided ... same thing as mentioned above. No record of the order. So I don't think it is the gateway of Paypal that is causing it not to come back and track it. Thanks so much. Link to comment Share on other sites More sharing options...
Guest Posted May 1, 2003 Share Posted May 1, 2003 Have you been completing the order by clicking the "Confirm Order" ? Link to comment Share on other sites More sharing options...
doby48 Posted May 1, 2003 Share Posted May 1, 2003 Anothing thought is that if a customer does not click on appropriate link to return to site after processing order, in some cases it will not be logged but will be charged. Checkout this contribution to help if that is the case. http://www.oscommerce.com/community/contri...ions,871/page,9 Remember... Pillage BEFORE you burn! Link to comment Share on other sites More sharing options...
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