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Can you require two form email address fields to match in create account?

validation create_account email fails

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25 replies to this topic

Poll: Create account validation (7 member(s) have cast votes)

What will be on create account page?

  1. Hooks is a good idea (1 votes [11.11%] - View)

    Percentage of vote: 11.11%

  2. Not need any changes. It works well (1 votes [11.11%] - View)

    Percentage of vote: 11.11%

  3. Wanted double email address form validation (5 votes [55.56%] - View)

    Percentage of vote: 55.56%

  4. Wanted email validation (0 votes [0.00%])

    Percentage of vote: 0.00%

  5. Do not disturb with this question (0 votes [0.00%])

    Percentage of vote: 0.00%

  6. Use javascript to validate somehow... (1 votes [11.11%] - View)

    Percentage of vote: 11.11%

  7. Disable order if mail delivery occurs and notify customer with a header tag solution (1 votes [11.11%] - View)

    Percentage of vote: 11.11%

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#21   John W

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Posted 22 March 2017 - 13:43

@burt

My customer base is not computer savy for the most part but that has changed over time.  I sold A/V equipment when I was younger and couldn't believe that someone didn't know their TV model, and now I don't know mine o:)


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#22   MrPhil

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Posted 22 March 2017 - 14:05

That sounds like a coding error on the site you saw it on.  Most likely they have a "password" field instead of a "normal" field;

 

https://jsbin.com/ye...dit?html,output

 

Probably not a coding error, but some doofus corporate security requirement that email addresses can't be displayed to anyone, including their owners!



#23   MrPhil

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Posted 22 March 2017 - 14:08

@burt

My customer base is not computer savy for the most part but that has changed over time.  I sold A/V equipment when I was younger and couldn't believe that someone didn't know their TV model, and now I don't know mine o:)

 

That big glass thingy that pulls pictures out of the air? Oh yeah, what is it... Dumont?



#24   burt

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Posted 22 March 2017 - 19:39

A way;

 

create_account

on successful account creation...log them out, and send an email containing a RANDOM "key" (eg: ABC-123-DEF-456)

redirect to a new page asking them to insert their "key"

 

Incorrect email == No Key received.  No Key inserted == No Access.

 

I wonder who has made a system of self certification like that LOL  :rolleyes:

 

However, this also does not solve your issue, as now you get customers who insert incorrect email address...who never get their Key, and then contact you to tell you your site is s--t...

 

Don't waste time on this.  Put on a message, a double input or whatever.  

Positive Reinforcement solves the problem as demonstrated by the comments above.  


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IF YOU MAKE A POST REQUESTING HELP...please state the exact version of osCommerce that you are using. THANKS
 
If you are still on the old style osCommerce, it is time to move to Responsive.

 


#25   crimble crumble

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Posted 25 March 2017 - 01:49

I have a rule that I don't want customers who don't know where they live or how to spell their email address. It's working well.



#26   burt

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Posted 25 March 2017 - 10:00

I've been trying to find a book I have to get the stats and quote exactly right, cannot find it.  If I do I'll post back (done, see link below).

 

But basically, a sales guy worked out that he was spending 50% of his time on the problem 7% of people.  He thought, let's do away with servicing that 7% which will free up all that time to find new clients and service the 93% properly.

 

More at; http://forums.oscomm...-the-problem-7/


Edited by burt, 25 March 2017 - 11:34.

This is a signature that appears on all my posts.  It is not specifically aimed at you.

 

IF YOU MAKE A POST REQUESTING HELP...please state the exact version of osCommerce that you are using. THANKS
 
If you are still on the old style osCommerce, it is time to move to Responsive.