A few days ago, out of the blue, I was unable to login to my admin panel anymore. My credentials that were set to remember for years without issue, suddenly didn't work anymore. Every time I enter the username and password, it just keeps bringing the password box back up over and over. When I finally try to cancel out of there, I am shown this 401 error message:
This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required.
It doesn't matter what browser I try on, or even my cell phone, I cannot get in. Funny enough, when I asked my webmaster who also has the password, she can get in just fine. I didn't do anything out of the ordinary, but I have been having some computer space issues, so not sure if that has anything to do with it. I've been getting a disk space full message, and told I need to make room on my hard drive. Still, I don't know if that would affect me being able to login to this admin panel.
Does anyone have any idea what I should do? I have contacted the host who hasn't even gotten back to me yet, and I had my internet provider do some cleaning up on my computer but the problem persists. I need to be able to get into my admin so I can access my orders. I can't keep asking my webmaster to go in and check things for me!! Any help would be greatly appreciated.