Chaima Posted August 28, 2015 Share Posted August 28, 2015 Hello, I have a website , when you chosse a product and then do all the steps to command it , once you confirm it by clicking on a button! it should redirect you to another page but when I click on it it redirect me to the wrong page ! where can I find the file of links so I can change it ?? Link to comment Share on other sites More sharing options...
Jack_mcs Posted August 28, 2015 Share Posted August 28, 2015 This is too vague for anyone to help, at least for me to help. What does "steps to command it" mean? What page should it redirect to and what page is it actually going to? Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. All of My Addons Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
Chaima Posted August 28, 2015 Author Share Posted August 28, 2015 Hello, for example , when I order a product and I follow all the steps I got finaly a page checkout_confirmation where I found a button "confirm" when I push at it it redirect me to another page and not checkout_success Link to comment Share on other sites More sharing options...
Jack_mcs Posted August 28, 2015 Share Posted August 28, 2015 And the other page is??? Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. All of My Addons Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
Chaima Posted August 28, 2015 Author Share Posted August 28, 2015 shopping_cart Link to comment Share on other sites More sharing options...
Jack_mcs Posted August 28, 2015 Share Posted August 28, 2015 That usually means there is something in the cart that is preventing the order from completing. There should be text explaining the problem but maybe your files have been changed to hide those. One of the common failures is that the Allow Checkout setting in admin->Configuration->Stock is false and one of the products you are trying to order has a stock level too low to order. Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. All of My Addons Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
Chaima Posted August 31, 2015 Author Share Posted August 31, 2015 Hello, I checked it but I think it's not the problem here ! I tried to oder a product by paypal ! it works fine but when I tru to order it with by bank transfer or by chéque it redirect me to shopping_cart !! Link to comment Share on other sites More sharing options...
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