PayPal We were unable to decrypt the certificate id

[paulbarbee]

Hi!

 

Everything appears to be set up in my web store but when I go to PayPal I get "We were unable to decrypt the certificate id." I asked PayPal for help with this and their representative replied with the following, which makes no sense to me as I have verified that the pages of the store are using https on each page.

 

Help is greatly appreciated!

 

 

 

 

Thank you for contacting PayPal Merchant Technical Services.

As for your issue, I've search your account log and found the error.
API Respond as below :
================================
SetExpressCheckoutResponse
timestamp "2015-01-12T01:32:52Z"
ack "Failure"
version "60.0"
build "14726230"
errorcode 11813
shortmessage "Callback URL is wrong type."
longmessage "Callback URL is wrong type; you must use the HTTPS."
severitycode "Error"
errorparamid ""
errorparamvalue ""
================================

From here, I can see that you are using wrong URL for callback parameter.
For callback parameter, you should use HTTPS for the link.
It won't work on normal HTTP.

Ref : https://developer.paypal.com/docs/classic/api/errorcodes/ Error code 11813

Change you callback parameter ( callback : "http://cajuncjs.com/oscommerce/ext/modules/payment/paypal/express.php?osC_Action=callbackSet" ) to a correct https link.

[burt]

When asking for help always state the exact version of osCommerce that you are using.

 

You should update your paypal to the latest App version:

http://addons.oscommerce.com/info/9184

 

And test again.