Cisco Posted November 26, 2014 Share Posted November 26, 2014 I need to ask a series of questions before customer selects product, or the questions help the customer select the right product. Id there anything that is already built for this? Link to comment Share on other sites More sharing options...
RMD27 Posted November 26, 2014 Share Posted November 26, 2014 Maybe you can use attributes? Link to comment Share on other sites More sharing options...
burt Posted November 26, 2014 Share Posted November 26, 2014 You could use the attributes system as @@RMD27 says. You could use some sort of product specifications. What size do you need? What colours do you like? What version are you looking for? As each question is answered, the available products filter to match only those selected. Link to comment Share on other sites More sharing options...
MrPhil Posted November 26, 2014 Share Posted November 26, 2014 Could you be a bit more specific in what you mean by "ask customer questions"? Are these questions about specific size, color, etc., or are you trying to find out if this product is truly a "good fit" for a customer? In the first case, as mentioned already, attributes, product specs, year-make-model, etc. could be enough. In the second case, it sounds rather nebulous, and there could be a human in the loop and follow-up questions to home in on the right product. In that case, your store should be no more than a catalog with live chat, with someone at the store actually placing the order. Link to comment Share on other sites More sharing options...
Cisco Posted November 27, 2014 Author Share Posted November 27, 2014 How light boxes do you have? How many bulbs in each? What brightness do you prefer? I have tried to review the attributes options but have not figured out how to ask a question and have it answered and filter as you have stated above. What I am looking for is like a chart that you cross reference and end up with the answer. Sure having live chat would be nice but that just adds expense and we are not ready for that. Link to comment Share on other sites More sharing options...
RMD27 Posted November 27, 2014 Share Posted November 27, 2014 An idea and not a pretty one at that 10 light boxes with 10 bulbs with high brightnessAttribsNumber of Bulbs In Each Light Box = 10 with a base price per bulbHow many light boxes do you have = 10. 1 would have an option cost of 1GBP, 2 would have an option cost of 2GBP etc Problem: how you get the cost of the two attribute choices multiplied together instead of added. And you would have to compel the user to make a selection from every drop down Link to comment Share on other sites More sharing options...
MrPhil Posted November 27, 2014 Share Posted November 27, 2014 So you can present all the choices the customer can make (some combination of discrete products and attributes) and they make the selection? That sounds pretty straightforward. Have you actually tried using attributes on a test installation? It doesn't sound like you need a human in the loop to counsel the customer and recommend or suggest what to purchase. Link to comment Share on other sites More sharing options...
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