RS Designs Posted August 1, 2014 Share Posted August 1, 2014 Hello, I am trying to create a page that is very similar to the contact us page but running into an internal server error when I hit the send button. (.....catalog/cable_request.php/action/send) I got the page to display properly and added the files to the following: -includes/filename.php -boxes/bm_information.php -english/../boxes/bm_information.php -includes/cable_request.php -english/cable_request.php Here is the link to pastebin: cable_request.php: http://pastebin.com/PKpHeSFs If you need more information please let me know. Also not 100% sure if I added the file name to every file it needs to be added to. Thanks, Link to comment Share on other sites More sharing options...
♥bruyndoncx Posted August 1, 2014 Share Posted August 1, 2014 I think your page should be at catalog/cable_request.php, I don't see why you would have it under includes/ KEEP CALM AND CARRY ON I do not use the responsive bootstrap version since i coded my responsive version earlier, but i have bought every 28d of code package to support burts effort and keep this forum alive (albeit more like on life support). So if you are still here ? What are you waiting for ?! Find the most frequent unique errors to fix: grep "PHP" php_error_log.txt | sed "s/^.* PHP/PHP/g" |grep "line" |sort | uniq -c | sort -r > counterrors.txt Link to comment Share on other sites More sharing options...
RS Designs Posted August 1, 2014 Author Share Posted August 1, 2014 @@bruyndoncx Oops.... you are correct it is under catalog not in includes. Link to comment Share on other sites More sharing options...
RS Designs Posted August 2, 2014 Author Share Posted August 2, 2014 That page is under catalog not includes ( just wrote wrong one on here) I am still trying to get it to work but it is seeming like its the "send" process that is causing the error but not sure why. Anyone got any ideas? Link to comment Share on other sites More sharing options...
Jack_mcs Posted August 2, 2014 Share Posted August 2, 2014 You have an incorrect form name for the messagestack errors, though that won't cause the problem you are seeing if the code is working correctly. Try placing die('in get'); after the $error = false; statement to see if the form is being submitted correctly. If the code doesn't die at that point, then you problem is in the form. Otherwise, it is in the form handling code. Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. All of My Addons Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
RS Designs Posted August 2, 2014 Author Share Posted August 2, 2014 @@Jack_mcs you are correct. I added the die and it returned the page 'get in' page. Now I just need to figure out why it is not working.... Link to comment Share on other sites More sharing options...
♥joli1811 Posted August 2, 2014 Share Posted August 2, 2014 Think Multimixer explained very well here http://www.oscommerce.com/forums/topic/339287-email-issues/ Regards Joli To improve is to change; to be perfect is to change often. Link to comment Share on other sites More sharing options...
Jack_mcs Posted August 2, 2014 Share Posted August 2, 2014 @@RS Designs The easy way is just to move that die statement down the page, like before $error = false, tep_mail and tep_redirect. After each move test it. If you get the original failure, the problem is above the die. If not, it's below it. Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. All of My Addons Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
♥joli1811 Posted August 2, 2014 Share Posted August 2, 2014 Hi, I had a wholesale contact page with or without image upload being meaning to upload for ages. So just uploaded now should not be hard to adapt for your needs if you want to go that way renaming the language defines would be quick and dirty LOL and adding a few extra fields if needed. http://addons.oscommerce.com/info/9116 Regards Joli To improve is to change; to be perfect is to change often. Link to comment Share on other sites More sharing options...
RS Designs Posted August 3, 2014 Author Share Posted August 3, 2014 @@Jack_mcs I am still trying to sort this error out but still no luck. it seems to be coming from the first line on code: if (isset($HTTP_GET_VARS['action']) && ($HTTP_GET_VARS['action'] == 'send') && isset($HTTP_POST_VARS['formid']) && ($HTTP_POST_VARS['formid'] == $sessiontoken)) { I also just realized my 'contact us' page do not work either..... I am send emails from the send email on admin side. will let you know if i make any progress. Thanks for helping Link to comment Share on other sites More sharing options...
webguy_ddm Posted August 24, 2014 Share Posted August 24, 2014 @@Jack_mcs I am still trying to sort this error out but still no luck. it seems to be coming from the first line on code: if (isset($HTTP_GET_VARS['action']) && ($HTTP_GET_VARS['action'] == 'send') && isset($HTTP_POST_VARS['formid']) && ($HTTP_POST_VARS['formid'] == $sessiontoken)) { I also just realized my 'contact us' page do not work either..... I am send emails from the send email on admin side. will let you know if i make any progress. Thanks for helping I am also having this issue .... I wish it can get resolved fast. I had several customers send me email through the CONTACT PAGE Link to comment Share on other sites More sharing options...
Jack_mcs Posted August 25, 2014 Share Posted August 25, 2014 @@webguy_ddm Saying you have the same issue isn't helpful since several were mentioned. If you would like someone to try and help, please take a minute and explain the problem in detail. Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. All of My Addons Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
webguy_ddm Posted August 26, 2014 Share Posted August 26, 2014 @@webguy_ddm Saying you have the same issue isn't helpful since several were mentioned. If you would like someone to try and help, please take a minute and explain the problem in detail. Sorry Jack, my CONTACT US page is not sending out emails - http://dailydrivenmotoring.com/contact_us.php I can wait up to 15 min with no emails In my E-Mail Options (backend admin) I have the following settings EMAIL TRANSPORT METHOD - SENDMAIL EMAIL LINEFEEDS - LF USE MIME HTME WHEN SENDING - FALSE VERIFY EMAIL THROUGH DNS -- FALSE SEND EMAILS - TRUE not sure if these are correct, also on the MY STORE (admin) I have placed my email in the SEND EXTRA EMAILS field Link to comment Share on other sites More sharing options...
Jack_mcs Posted August 26, 2014 Share Posted August 26, 2014 What if you wait 16 minutes? There is a setting in admin->Modules->Action Recorder->Contact Us for how long of a delay there is. I think it defaults to 15 minutes. Also, try sending an email from admin->Tools. If you can't send one from there, there is something wrong with the email address and/or code. Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. All of My Addons Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
webguy_ddm Posted March 25, 2015 Share Posted March 25, 2015 I found the DAMN error for my site. I am hosted with GoDaddy, and in the Cpanel there is a area where you need to make changes in order for any email hosted with Cpanel works properly. in Cpanel go to MX ENTRY and make sure the REMOTE MAIL EXCHANGE is selected . click on Change button and its done Link to comment Share on other sites More sharing options...
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