Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

Skrill / Moneybookers - First and Last Name and Date of Birth not prefilled when posting to Skrill Payment Gateway


mk_osc

Recommended Posts

Hello,

 

I just noticed, that in my 2.3.3.4 store, when the client is checking out by Skrill payment method, and the client is redirected to the Skrill gateway https://www.moneybookers.com/app/payment.pl

the only field which is prefilled is the email address.

The following fields are NOT prefilled

First Name

Last Name

Date of Birth

 

Regarding the customer experience this can be very annoying to enter the same information again, which has already been entered during the osCommerce checkout.

As a result, I've many lost orders, because some people stop here and don't go further. I believe the problem exists in previous versions, too.

 

I'm using the built-in moneybookers payment module included in v2.3.3.4

 

Anyone else with this problem ?

 

Thanks,

 

Marcus

post-323349-0-91496900-1384274464_thumb.gif

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...