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Lost Customer Comments

customer comments

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#1 ONLINE   Ken44

Ken44
  • Members
  • 236 posts
  • Real Name:Ken
  • Gender:Male
  • Location:UK

Posted Today, 07:12 PM

Hi

I think I have found a problem with the code logic with customers orders comments being lost when they checkout with Paypal Standard_ipn.

Tested on OSC22rc2a (+ OSC V2.2 RC2a PHP 5.3 Compatible Files) and OSC2.3.3 with Xampp v2.5 php5.3.5

When a customer types comments in the “Add Comments About Your Order” field the comments are correctly passed from checkout_shipping.php to checkout_payment.php to checkout_confirmation.php.

Cash on Delivery
When the customer presses the “Confirm Order” button and has chosen to pay by “Cash on Delivery” the customers comments are saved into the database
orders_status_history > Comments field correctly – no problem!

Paypal IPN
However, if the customer chooses to pay by Paypal IPN then the customers comments are not saved when they press the “confirm Order” order button.
The order is saved in the Orders Database but there is nothing written to the orders_status_history > Comments until Paypal adds its status to the comments. (eg No Order History Available)

Surely the customers comments should be saved at the same time as the order?

Has anyone else come across this?


Regards

Ken