10 replies to this topic

[arun-jack]

Dear All,

I recently working on oscommerce shopping cart. i had installed the oscommerce in my local computer in which the sandbox testing is working where as when i upload it to the online server via ftp. i get the error as internal server error. as i am new to the php as well the oscommerce reallt confused and helpless. thanks in advance.


Regards.
Arun

[DunWeb]

@arun-jack


Check with your hosting provider and ask them to check the setup.  Then, check your two configure.php files and also the .htaccess file to ensure you have them correct.  Also remember that when you tested PayPal in sandbox mode, you will need to get new API keys for the live server.



Chris

[geoffreywalton]

505 HTTP Version Not Supported

Is this on every page or just when you are testing the PP module?

Does it happen in the shop admin?

Often it is because the syntax of the commands in the .htaccess file is invalid or there is some haker code in there e.g. an autoprepend statement.

Have a look in your server logs, there is often more nfo there.

HTH

G

[MrPhil]

An "Internal Server Error" should be code 500, not 505. Which are you getting? 505 is a rare and totally different error.

[geoffreywalton]

Certainly is.

The only time I have heard of it is when the htaccess was being updated by a script and addin a line containing

x

or

ss

Both of which then caused this error.

And the other one was when a hacker started adding code to the htaccess file and the syntax was incorrect!!

Like you I suspect it is really a 500.

Spooky!!!

G

[arun-jack]

@DunWeb

i checked with web server they said as below


There seems to be some permissions issue on the file paypal_express.php which doesn't execute permission. We have added it for you. The error logs seems refer to some issues on one of the php script. Below is the log for your reference.

[Thu May 16 22:59:23 2013] [warn] mod_fcgid: stderr: PHP Warning:  session_save_path() [<a href='function.session-save-path'>function.session-save-path</a>]: Unable to access /var/www/vhosts/xxxxxx.com/httpdocs/catalog/includes/work/ in /var/www/vhosts/xxxx.com/httpdocs/demo/shopcart/admin/includes/functions/sessions.php on line 165

ya i have two API details one for live and other for sandbox. i tested with both still getting internal server error. but it works perfectly with sandbox in my localhost.

[arun-jack]

@MrPhil

I am sorry.. its 500

[arun-jack]

@geoffreywalton

i am sorry its 500.

i check with frontend as a user to checkout the products with paypal and with the backend as  admin logged in to test the API.

at both the instances i get the internal server error.

[geoffreywalton]

Does this directory exist on your server?

/var/www/vhosts/xxxxxx.com/httpdocs/catalog/includes/work/

If it does what are the permissions on it?

Is the path the same as the one you can see when you go to your shop admin >> Tools  >> Backup?

Cheers

G

[arun-jack]

@geoffreywalton

Thank you so much for the reply.


permission for  /var/www/vhosts/xxxxxx.com/httpdocs/catalog/includes/work/   is 755



i went to admin/tools then i found this Database Backup Manager.

Backup Directory: /var/www/vhosts/xxxxxx.com//httpdocs/catalog/admin/backups/

Regards
Arun

[joli1811]

Backup Directory: /var/www/vhosts/xxxxxx.com//httpdocs/catalog/admin/backups/
/var/www/vhosts/xxxxxx.com//httpdocs/catalog/admin/backups/

Does not look right to me would find where the extra slash is coming from
check your configure files again.
Regards
Joli