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500 Internal Server Error when login into Admin

500 internal server error server error login password pass username

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#1   cdegiacomo

cdegiacomo
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  • Real Name:Carlos Augusto De Giacomo

Posted 21 August 2012 - 09:04 PM

Hello everybody, hope someone can help me to solve this problem: I have oscomerce v2.3.1.

1.- I have an username and password to enter to the Admin page in my Oscommerce site. (www.xxxxxx.com/admin)
2.- When login in, in the administration area, there is a button to change the admin password. I click that button, and appears the unsername and a empty box to fill the new password.
3.- I wanted to change the username and I made a mistake. I deleted the username and wrote another one, and change the password. When I clicked the “confirm” button, the page gave me the following error:

“Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@xxxxx.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.”

Now I can`t enter the Admin area to log in.

Of course I think the error is because I tried to change the original username with an unappropriate method.

I would like to know if you know any solution for this problem. Hope you understand my problem.

Thank you very much for your support.