12 replies to this topic

[fdegree]

I'm using osCommerce 2.3.1

I have added product options "Item Number" and "Item Name" to the product attributes.  But, this information is not being sent to PayPal IPN.  What do I have to do, in order to get osCommerce to send the "Item Number" and "Item Name" to the PayPal IPN?

[fdegree]

Thought I should provide a little more information...

My PayPal account is the PayPal Payments Advanced option

The osCommerce payment module is PayPal Payflow as recommended by PayPal for the PayPal Payments Advanced account

[fdegree]

Anyone?

This is rather urgent, it is the last hurdle I need to overcome so I can officially open for business.

I need this to work so the proper license code can be sent to the customer...the products are digital downloads.  The IPN needs the item number and item name so it knows which product was purchased so the proper license code can be automatically emailed to the customer.

Should I move this to a different forum category?

Edited by fdegree, 20 August 2012 - 11:42 AM.

[fdegree]

OK...I have noticed that osCommerce seems to automatically generate an item number, and this item number appears in PayPals Order Summary when Express Checkout is used.  This item number is similar to this:
Item number: 30{6}14{8}17{7}15

This brings up 2 questions for me...

• Where can I find this item number in osCommerce?
  
• How do I get osCommerce to send this number to PayPal IPN?

[joli1811]

have you actually given your product/s a name

[fdegree]

Yes...

In Admin -> Catalog -> Categories / Products -> Products Name -> text box has the name of the item entered into it.

Which generates a list of products, in a drop down menu, in the Products Attributes section.

I forgot to mention it is post #4 - the product name also shows in PayPal's Order Summary when Express Checkout is used.  It just does not get sent to the IPN.

[fdegree]

Anyone?

I've contacted PayPal and they are saying the problem is with osCommerce not sending this information.

[Chachita]

I'm having this same problem using osc 2.3.1 and paypal express checkout.

I notice that if I open the source code for the shopping cart page in my store, the item listed on the checkout page as "Item number: 439{1}55{3}24{4}24" shows up in the html/source coding as "href="http://<MY STORE LINK>/product_info.php?products_id=439{1}55{3}24{4}24"

Seems that paypal express is pulling out the product id as the item number. All other info on my check out page shows, but i would like for it to use the model number i added to each item instead. There has to be a way...

[DunWeb]

@Chachita

You should be logging into your store admin to check orders, not PayPal.  PayPal only accepts payment for your order, it is not there to give details.  However, if you have a properly set up PayPal account, you should receive the quantity, item description and price of the item in the payment details.




Chris

[Chachita]

I haven't launched my store yet, so I haven't seen any orders as they would show on the admin side once they are placed. With that said, its not checking orders on my end that concerns me, but rather that a customer, when checking out with paypal, will have no order number or item number to reference when speaking to me (if needed) about their order. (Again, since my store is not live, I don't know if there is an order number generated AFTER payment is processed, but there is none listed in the checkout page.... or shopping cart page in my store, and the product reference number/model number either) Also, quantity, item name and price do show up perfectly (not item description, but as long as the name is there, description isnt necessary). Its just the item number that I think would be easier to read/track.

[DunWeb]

@Chachita

The customer will receive an email from the osCommerce store with the order ID and a detailed invoice.  So, they won't need to know any details from PayPal.  You can test your store locally by enabling the COD payment module, however you won't USUALLY receive a confirmation email on your local environment.



Chris

[Chachita]

ok that's good to know! thanks for the info!

[14steve14]

Think about when you shop online. Do you receive a detailed email including products from the payment processor. I certainly dont, all I get is an email telling me I have spent a sum with a company. The detailed invoice comes from the website I bought from. Oscommerce sends this information to your customers and they can also get the same information from their accounts. When you send the products you can send the customer a detailed invoice and packing slip which is available from the admin area.