What stopped the payment?
Posted 25 July 2012 - 22:47
Thanks for any help.
Posted 26 July 2012 - 08:06
REMEMBER BACKUP, BACKUP AND BACKUP
Due to the current work load, the light at the end of the tunnel has been switched off.
Posted 26 July 2012 - 18:57
Make sense. Seems I have to be patient to real buyer.
Try installing the recover carts add on. You can then ask the customer for their reasons for not completing sales. We use it on our sites and quite often get a customer saying why they did not make the purchase. We have had reasons from just shopping around, postage too expensive and comparing prices. There is no real one reason. Just think how many times have you visited a webstore put something in the cart and then left the site.