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Returning customers cannot login


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5 replies to this topic

#1   pete2007

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Posted 10 July 2012 - 10:34 AM

Many of our returning customers cannot login for some reason.

Does anyone know how to cure this error?

#2   Praful Kamble

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Posted 10 July 2012 - 11:01 AM

@pete2007

First do check error log.
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#3   pete2007

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Posted 10 July 2012 - 11:19 AM

Thanks for the reply.

Where abouts can I find the error log?

#4   Praful Kamble

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Posted 10 July 2012 - 11:31 AM

@pete2007

\includes\work\oscommerce_errors.log
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#5   pete2007

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Posted 10 July 2012 - 08:54 PM

I found a file called store/osc/error_log but this doesn't contain any info

#6   DunWeb

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Posted 10 July 2012 - 09:07 PM

@pete2007

Have you made any changes to the login.php file, validation.php file or the database ?

Are you using v2.3.1 ? VRC2a or a Hybrid upgrade ?

Is this only happening with Internet Explorer ?



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