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2.3.1 - Customer login issues

2.3.1 login failures customer

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2 replies to this topic

#1   damianb123

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Posted 04 July 2012 - 03:57 PM

Hi,
    I have a new 2.3.1 OSCommerce installation, which is running fine, however periodically customers cannot log in to their member area.....  the page seems to refresh, then on trying again it displays an email/password is incorrect.... sometimes this works, and other times fails.

What could be the issue, and can anyone help me out please?  It's driving me crazy.

Thanks

Damian

#2   DunWeb

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Posted 04 July 2012 - 05:14 PM

@damianb123

An intermittent problem is almost impossible to diagnose.  It could be the customers browser settings or it could be a code issue on your website. Check your error logs to see if that gives you more information about the problem.




Chris
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#3   edwardr

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Posted 10 July 2012 - 08:04 AM

I have suddendly the same problem. I tested by myself and it says, always "did you forgot the password...." and empties also the cart