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Payment method charges


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#1   oxwivi

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Posted 29 April 2012 - 05:19 PM

Compared to the profit margin, some payment method charges more. Is there a way to make the charge the customers for using particular payment methods?

#2   Jack_mcs

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Posted 29 April 2012 - 05:52 PM

There is a payment surcharge contribution that is meant for that. Though be careful in how you word the text it adds since some providers won't allow you to charge extra for their services and if they see it, they may cancel your account.

#3   oxwivi

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Posted 01 May 2012 - 08:21 PM

Hopefully PayPal aren't one of those. Their percentage slices dig in quite a bit with large transactions.

Couple of question about this addon:
  • How do I name any payment method at all? By default it shows 'moneyorder'. Where can I find the payment method name that I can use in in the Payment Type box?
  • What's the minimum fee exactly? Minimum amount that will be charged regardless of the percentage calculation?


#4 ONLINE   DunWeb

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Posted 01 May 2012 - 09:33 PM

@oxwivi

Language definitions are located in the /includes/english/modules/payment/(filenamehere.php)



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#5   14steve14

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Posted 02 May 2012 - 08:30 AM

Paypal do mention in their terms of service that sellers are not allowed to add additional fees to cover charges. If you do add something to cover these sharges be carefull what you call it. If a customer claims a chargeback and paypal see these fees they may question them. The choice is yours. I personally add a very small charge to the shipping costs for packaging and paypal fees are included in here, but not really enough to cover the true cost.
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#6   oxwivi

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Posted 02 May 2012 - 04:17 PM

@14steve14, thanks for the warning, I really appreciate it.

#7   burt

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Posted 02 May 2012 - 04:50 PM

Paypal do not allow you to surcharge a customer for paying via paypal.
UNLESS:
The law of where you domicile specifically allows you to surcharge in this manner.

No company, whatever they say, can overrule the law of your country.

Quote

You agree that you will not impose a surcharge or any other fee for accepting PayPal as a payment method. You may charge a handling fee in connection with the sale of goods or services, as long as the handling fee does not operate as a surcharge and is not higher than the handling fee you charge for non-PayPal transactions.

That is taken from the Paypal Terms today (02 May 2012).

In the UK it is slightly different

Quote

In representations to your customers or in public communications, you agree not to mischaracterise or disparage PayPal as a payment method. You agree that you will only surcharge for the use of PayPal in compliance with any law applicable to you. You further agree that if you do charge a buyer any form of surcharge that you, and not PayPal, will inform the buyer of the requested charge. PayPal has no liability to any buyer where you have failed to inform the buyer of any surcharge. You acknowledge that if you are permitted to surcharge and your further fail to disclose any form of surcharge to a buyer this may constitute a criminal offence by you.

Note the original version of the first quote;

Quote

No Surcharges. Under Visa, MasterCard, Discover and American Express regulations and the laws of several states, including California, merchants may not charge a fee to the buyer for accepting credit card payments (often called a "surcharge"). You agree that you will not impose a surcharge or any other fee for accepting PayPal as payment. This restriction does not prevent you from imposing a handling fee in connection with the sale of goods or services, as long as the handling fee does not operate as a surcharge (in other words, the handling fee for transactions paid through PayPal may not be higher than the handling fee for transactions paid through other payment methods). Nor does this restriction apply to Pound-denominated transactions by sellers residing in the United Kingdom listing items for sale on a UK-based website.

Note the part in bold, that Paypal have removed.  They have then obfuscated the issue with legalese.

In essence, if the law where you trade allows you to surcharge, then Paypal can do nothing about it.
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#8   oxwivi

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Posted 12 July 2012 - 09:23 AM

Legalese aside, PayPal doesn't seem to register the extra percentage added with the order total module mentioned in the second post. Can anyone help me with this? If I'm not mistaken, all the totals and subtotals are calculated at the third step, but pressing continue in the second step of my setup goes directly to PayPal.

#9   tokke

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Posted 18 August 2012 - 01:23 PM

I have the same problem and i need a solution for this fast