Confused - Admin/Payment Module Problems
Posted 16 April 2012 - 02:06 PM
We've just successfully installed Paypal and our tests in the Sandbox are all going fine - payment is being accepted and orders are being received. However I am a bit confused in the admin end of 2.3.1 which differs from 2.2.
When an order was received on 2.2, I had the option of moving the order status from 'Pending' to 'Processing' to 'Dispatched', but in 2.3.1.'Dispatched' has been changed to 'Delivered' Why is this and can it be changed? I can guarantee Dispatched but cannot guarantee Delivered!
Furthermore there are two additional options in the drop down menu which I don't understand - PayPal [Transactions] and Preparing [Paypal Standard] What do these mean?
Finally, when the order is received (payment in Sandbox accepted) it comes in, correctly, as Pending but below that the following text appears
Payer Status: verified
Address Status: Unconfirmed
Payment Status: Pending
Payment Type: instant
Pending Reason: multicurrency
Reversal Code: None
Can anyone out there shed some light on this as I'm a bit confused!!
Posted 16 April 2012 - 04:51 PM
I am not a coder, so dont bother sending PMs asking for help as you wont get any.
OSC has a steep learning curve, but in general the program does work. If it doesnt work, the chances are it is something you have done.
Posted 17 April 2012 - 10:00 AM
That worked perfectly.
Has anyone any explanation for the Paypal queries I had and what the text means?
Posted 17 April 2012 - 12:06 PM
This status: Preparing [Paypal Standard] is usually used for "incomplete" paypal orders. Ie. the customer does not complete the payment....
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Posted 13 September 2012 - 07:45 PM
Address status: Unconfirmed
...and how can this be fixed?