GemRock, on 12 April 2012 - 10:42 AM, said:
.....'community sponsors', some of whom look very much like purely online business owners who have no interest or expertise in technical support be it either 'commercial' or 'free'.
community sponsorship is open to everyone, as stated here
. Being a developer is not a prerequisite. I have been a community sponsor for quite some time as that's my way of saying thank you for all the help I've been getting here and for meeting some fantastic people.
Do I have expertise in technical support? no, I don't, but I do have interest in it being available, not so much for myself as I have found a terrific developer with whom I will stay, but for others who have not yet found the help they need.
It makes complete sense, in my view, to come to the official oscommerce forum and be able to ask for technical support.