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Paypal Standard IPN phone number field required?


3 replies to this topic

#1 crimble crumble

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Posted 08 February 2012, 23:33

I've installed Paypal standard IPN and it works fine but I don't understand why the customer has to enter their telephone number when paying with a credit card. My shop does not require the customer provide a phone number. Is this just the way PayPal standard is set up or is there something wrong on my end?

#2 DunWeb

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Posted 08 February 2012, 23:40

@crimble crumble,

I do believe that you can change that setting in your PayPal profile under 'website payments'




Chris
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#3 crimble crumble

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Posted 09 February 2012, 01:02

View PostDunWeb, on 08 February 2012, 23:40, said:

@crimble crumble,

I do believe that you can change that setting in your PayPal profile under 'website payments'




Chris

Yes, it is set to off which leads me to believe the problem is on my end.

#4 crimble crumble

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Posted 09 February 2012, 03:17

I found this on the paypal developer forum.

Quote

The "Contact Telephone" option collects a phone number that is shared with the merchant along with the payment notification.

The telephone number collected on the Billing page of the Account Optional checkout is not shared with the merchant.

So I'm assuming the telephone number is required by paypal for customers checking out with credit cards. Does this jibe with everyone else using paypal standard ipn?