Guys... I have kinda gave up on this contribution! Undeniably, it is a humoungous undertaking to publish a contribution, my hat is off to the contributor. Unfortunetly, this offering has flaws, resultant; opposite of it's intent.
I know I am in trouble with the contributor for this post; my understanding is a forum is for voicing both good & not so good.
Here are the facts: There is a need for a better checkout
Contributor started support thread with posting, hung around for about 10 days, subsequently disappearing for 6 weeks.
Contribution seems to have major issues with Internet Explorer: version 8 (or older); other browsers now being reported.
This being a major contribution, testing seems to center around current browser technologies, foregoing concern for backward compatibility.
Microsoft states that 1 in 3 Windows computers run on XP, hence the newest browser these 33% percent of users is IE8, which this contribution can't deal with. Seems to work with FireFox and Chrome.
Anyone depending on this contribution to drive more cart completions, have you noticed a differ in sales either up or down? The scary part, is ever deal with a customer, they don't which browser they are using or that they even know what a browser is. One sticks out in my mind when asked to start a new browser window; "oh, you mean the INTERNET."
One sure thing, if the customer has even an inkling of a problem, they won't be buying or returning. We as advanced computer users know how to get to what we need to complete the transaction, we are the one-percenters of the user/potentenial customer base.
Ask yourself, if i am using a checkout that doesn't work with 30+% of the known, MS documented user base, how many sales are I losing. Inserting a "use a certain browser for this site" just doesn't work.
I don't enjoy bringing all this to light, and I know just how much "right from the heart" work the contributor put into bringing this guy to life, I guess the contributor post stating 2.0 & 2.1 are no good, kinda cements it all together.
My first experience, was that the contribution was wrote with a newer version Jquery than my less than a year old 2.3.1 download; checkout page would load, while the ajax processing box stood there gyrating endlessly, dead end!!!
The contributor tried to help, but simply wasn't cogniscent of what Jquery version contribution was wrote with. The upgrade of the Jquery files provided in update versions was from my experience while the contributor took the extended hyatis, shortly after dumping the contribution out for use; Man, Jquery is what all this runs on. I tried a paid programmer, recommendation was to go back to whom ever wrote the code.
Being the author of the support thread, dumping then disappearing, really left a mess. I know we all have other commitments; please, don't argue that point.
I should really heed those disclaimer statements... There are no warranties or claims it will work.
Any one else care to chime in?
Edited by surrfman, 10 April 2012 - 05:52 PM.