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Possible virus on my website


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#1 fabcards

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Posted 17 January 2012, 20:46

Not sure if my website has a virus or not but i was contacted by a customer to say that they kept getting warnings when they viewed my site...is there any way that i can check. I have tried accessing the site using 3 different computers and appears ok and other customers havn't mentioned anything so im not sure if there is a problem with the website itself?

#2 DunWeb

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Posted 17 January 2012, 20:51

@fabcards,

What kind of warnings ? Virus alerts ? Security Alerts ?

If you have an anti-virus software on your computer and visit your website, your anti-virus should block the virus and warn you about it ? If it is a security warning, it could be browser specific and could be a simple fix.



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#3 fabcards

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Posted 17 January 2012, 21:09

they say they are getting a getting a Threat Detected message

#4 DunWeb

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Posted 17 January 2012, 21:12

@fabcards,

Can you post the URL or PM it if you don't want to post it. I will let you know if I recieve a warning.




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#5 fabcards

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Posted 17 January 2012, 21:25

www.fabcards.ie thanks they say they get it when they click on a picture

#6 DunWeb

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Posted 17 January 2012, 21:29

@fabcards,

I didn't find any errors using FF9.0.1 or IE8 or Avante 2010. I also scanned the site for any malware but that too came back with no problems.




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#7 fabcards

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Posted 17 January 2012, 21:34

thanks for your help Chris...could it just be down to their security software then?

#8 DunWeb

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Posted 17 January 2012, 21:45

@fabcards,

It could be they have their security settings too strict. I didn't see anything that would trigger a security warning, but my settings are 'normal'




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#9 dominic87

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Posted 18 January 2012, 01:00

no problems here...