10 replies to this topic

[Debor]

I am trying to help my husband on a second computer but when we come to edit on the 2nd computer there is no save button. Has anyone any idea what the problem could be. Many thanks in anticipation of your help

[NodsDorf]

Hi Debbie, the information you provided would require guesses.

Are you trying to edit categories, products, images? Where are you doing this at? the admin section?? What operating system & browser are you using when it does work and what are you using when it doesn't?

[Debor]

I am trying to edit a product in the catalogue section. Both computers are windows 7 and identical in every way. When my husband does it on his computer the save button shows up on bottom right hand side of page but there is nothing on my computer page.

[DunWeb]

Debbie,

There is no reasonable explanation to that issue but I wouldn't suggest both of you editing the same product at the same time.


Chris

[Debor]

Hi Don, I have just noticed something else on the page in question, as you run down the item descriptions not only is the save or cancel button on thr right missing but 2 items on the left do not display either, product url and product weight input boxes. It seems that the whole bottom half of the page simply will not display on my computer.
Thank you

[Debor]

Hi Chris We are not editing the same items I am trying to help speed up the set up process by editing different items for him. Thanks Debbie

[geoffreywalton]

Is there a slider bar on the right of the screen?

G

[Xpajun]

Do you have javascript enabled on you computer?

I would also advise you to use Firefox or Chrome as your browser rather than any version of IE

Edited by Xpajun, 31 December 2011 - 08:32 PM.

[Debor]

Thank you all for your help on this one.Xpajun, your idea of going in through firefox worked so we are cooking with gas now. Dont understand why it wont work on my internet explorer 7 when it does on my husbands buy hey ho at least we are up and running. Many thanks again to you all. Debbie

[Xpajun]

Glad it works


IE is very fickle as to whether it will work or not - always seems to be 10 years behind in it's updates and still can't handle css or java scripts properly

[La Lt-tv]

hi, I am having the same problem. I tried all three browsers latest mozilla, chrome and ie8 but none show the SAVE button for me when I go to edit any item in the catalog.
my javascript is enabled. anyone know what the problem here is'? thanks